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GaryMCook Level 1 (0 points)

First, I should say I DO NOT want to use (and pay for) a internet fax service.  I want MAC software for my FAX modem.

 

I want the ability to create advanced cover sheets and print confirmation of fax pages.  The very basic functionality most fax MODEM software packages provide.  There appear to be none currently for the Mac as of this writing on March 28, 2013.

 

There are plenty of current fax software packages for Windows.  Why are there no packages compatible with the latest Macs?  Unbelieveable!  Yes, I realize FAX is legacy technology, but there are plenty of businesses that stil use fax.  Small tiny entities like the Government of the United States and various banks like Chase and Bank of America.

 

Very frustrating that the US Robotics modem that is certified compatible with the Mac only has Mac drivers available.  The software package included with the modem is for Windows only and the web site has no downloads for the Mac other than the current drivers.

 

The developer that creates a Mac fax package will have a monopoly.  Please!? 


MacBook Pro with Retina display, OS X Mountain Lion (10.8.3)
  • Baby Boomer (USofA) Level 9 (57,297 points)

    Product Feedback

     

     

     

    These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other.

     

     

     

     

     

     

     

     

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  • Allan Eckert Level 9 (50,721 points)

    Since there is nothing in your long winded question that we as user can help you with maybe you should send it to Apple, who is not here.

     

    apple.com/feedback/

     

    Allan

  • GaryMCook Level 1 (0 points)

    Thank you Allan.  There was nothing in your response that was helpful.  Attitude at altitude I guess.  Bravo. 

     

    The detailed information provided in the post is to avoid getting answers I have already received... i.e.  Check the US Robotics website.  Who uses fax technology anymore?  etc. etc. etc.

     

    The purpose of this post on the Apple DISCUSSIONS forum is to find out if someone knows of any software that I have not been able to find... or to suggest that someone develop something. 

     

    Thanks,

     

    -Gary

  • Baby Boomer (USofA) Level 9 (57,297 points)

    Apple DISCUSSIONS forum is to find out if someone knows of any software that I have not been able to find...

     

    Know one here knows what you have already found as you did not list the found software.

     

     

     

     

     

     

     

     

     

     

     

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  • GaryMCook Level 1 (0 points)

    I have found NO current fax modem software packages for Mac OS X Mountain Lion.  Previously there were fax modem packages for the Mac called PageSender, Global Village GlobalFax.  These have been discontinued.

  • Baby Boomer (USofA) Level 9 (57,297 points)

    GaryMCook wrote:

     

    I have found NO current fax modem software packages for Mac OS X Mountain Lion. 

     

    Google has 36,900,000 hits for what you are looking for.

     

     

     

     

     

     

     

     

     

     

     

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  • Barney-15E Level 8 (46,319 points)

    The developer that creates a Mac fax package will have a monopoly.  Please!? 

    Ahh, to be the sole supplier to the 39 people that still use a fax machine. It's what dreams are made of.

     

    Have you checked the Mac software sites like MacUpdate or CNet?

  • lkrupp Level 4 (3,965 points)

    GaryMCook wrote:

     

    The developer that creates a Mac fax package will have a monopoly.  Please!? 

     

    The fact that no fax software packages exist should tell you something. The market is not big enough to make any money. Simple law of supply and demand applies here. If the demand were big enough someone would write the software to take advantage of it.

     

    Simplest solution for you then would be to run Windows on your Mac in a virtual machine or boot camp partition and use the plethora of fax software you claim exists. I'm trying to be snarky, just practical.

  • ctobola Level 1 (0 points)

    Gary,

     

    I've run into the same problem. Faxes are still widely used, but not well supported on Apple.

     

    I found this page helpful:

    http://www.dummies.com/how-to/content/send-faxes-from-your-mac-with-mountain-lio n.html

     

    Best regards, 

     

    -Cloy

  • LesW Level 1 (5 points)

    Gary,

    I also find that I still need to send faxes, directly from the computer. There are numerous times that I am asked to fax, not email, a document.

     

    Per the link from Cloy, it seems that nowadays the software is built into multifunction printers. I found my printer had a driver that let me fax directly from the Mac. If you don't have a multifunction printer, consider one.

     

    Hope this helps,
    Les

  • skinz Level 1 (0 points)

    I just used the free software, requiring no login or sign-up to send a fax today, from faxzero.com

    The whole process took about 3 minutes and that includes the time it took for the fax to actually be sent and for me to receive confirmation.

     

    Perhaps this is the answer to your problem?

    Steve

  • petermac87 Level 5 (7,365 points)

    skinz wrote:

     

    I just used the free software, requiring no login or sign-up to send a fax today, from faxzero.com

    The whole process took about 3 minutes and that includes the time it took for the fax to actually be sent and for me to receive confirmation.

     

    Perhaps this is the answer to your problem?

    Steve

    First line of the first post

     

    First, I should say I DO NOT want to use (and pay for) a internet fax service.  I want MAC software for my FAX modem.

     

    Cheers

     

    Pete

  • skinz Level 1 (0 points)

    I see so the workaround / solution is not necessarily what you are looking for at this point. By chance, is your question rhetorical?

     

    If not rhetorical, have you checked out: http://support.apple.com/kb/HT3509 or made sure you have the proper Mac drivers for US Robotics Modem Model#5637 which can be found at: http://www.usr.com/support/product-template.asp?prod=5637.

     

    If the above links do not help, and your question was not rhetorical, then please be more specific as to what you desire from the software. You mention that there are plenty of software solutions that operate within the Windows operating system. Would you provide a little more information (e.g. the name of the software package)? I find your issue and perhaps your stipulations pertaining to the solution interesting.

     

    Steve

  • Jorgearq Level 1 (0 points)

    Cloy

    About your solution (http://www.dummies.com/how-to/content/send-faxes-from-your-mac-with-mountain-lio n.html) Apple USB modem DOES NOT WORK with Lion or Mountain Lion, for lack of a 64-bit driver. Also to confirm that the US Robotics USR5637 no longer support it. -see all of one star reviews!

     

    Gary

    I know your first lines ¨First, I should say I DO NOT want to use (and pay for) a Internet fax service.  I want MAC software for my FAX modem¨  I had your same problem and also your same position, but unfortunately the only solution I found was join a web fax service  

     

    Best Regards

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