Early 2011 Macbook Pro 15' - Logic Board Failure

Hey guys, first post on this website, so go easy on me!

About two weeks ago, my Early 2011 15' Macbook Pro's logic board failed on me. It was only nine months out of warranty, and costed me around $2400 at the time of purchase (high end 15' model).

I went into the Apple store to diagnosis it. They did a hardware test, and even though the logic board appeared to be fine on all of the tests they did, the guy there said that he's 100% sure that it was.

$630 later, I have a new logic board. I feel like I've been cheated by Apple, and a $2400 computer shouldn't need a $600 repair not even two years later. All anybody from Apple can say is 'Should have got Apple Care', which I find iggnorant.

Has ANYBODY else had this problem on their Macbook's around this year? Also, what would the best way to try and get compensated for this be? I have tried Customer Relations once, but he didn't seem to budge.. Just kept telling me that it was 'bad luck' and there is nothing he can do. Bad luck doesn't break an expensive machine like this so quickly.

Cheers

MacBook Pro (15-inch Early 2011)

Posted on Apr 1, 2013 3:24 PM

Reply
352 replies

Mar 10, 2015 5:23 PM in response to Diane1349

"How do you know they remanufactured the boards?"

Perhaps I should have said "refurbished" since it doesn't appear to be an actual chip failure but an chip attachment problem like in the old iBooks. Re: BGA failure.

So I can't actually prove that but it's a deduction on my part based on past experience:

1) High failure rate of "new logic boards" installed pre recall. Probably left over from the original run.

2) Rumors via Apple Techs.

3) Recently dealt w/ Dell USFF GX-620s that had failures due to the "capacitor plague" that started in the 1990s. Purchased 36 "refurbished" mother boards off of eBay for $19 each. They had been refurbed in Scotland judging by the markings on the box.

Apple apparently did the same thing for the BGA problem, the "fish capacitor" problem and the same "capacitor plague" problem that everyone had. It was very easy to tell that those boards were refurbed because the "capacitor plague" caps had very distinctive markings on them. The "fish capacitor" caps smelled like fish and the BGA boards had a continuing high failure rates.

Mar 30, 2015 5:31 AM in response to brennan135

I got my MBP 17inch Early 2011 model fixed for free under the recent program launched by apple. I got an additional 90days warranty as well.

I got lucky with this program as i dumped my MBP in the storeroom for about 2yrs and started using a DELL Precision ( this one's a beast).

But now that i have my MBP in place after the logic board replaced, i went for a Yosemite upgrade and it was smooth. However, you don't get to make use of some new features like HANDOFF due to hardware restriction and also with the newage, there is an absence of USB3 on the same MBP.

I need some suggestions on the upgrade of MBP 17inch 2011 model.

1. Can we go for a 16gb memory upgrade ? ( apple says the max is 8gb for this model but some vendors do commit on 16gb)

2. Can we rely on the logic board for another 2-3yrs for not giving us the discrete graphics issue

3. How long is apple going to support this machine ?


Thanks for your help guys !

Cheers

Apr 10, 2015 5:52 AM in response to TheSnapDude

I called Apple support. for my early 2011 macbook pro 15 bought in 2011. My applecare expired couple of years back.

I had replaced the harddisk to SSD and 8GB RAM and it was superfast but still with the video display isse.

They called me back and gave a case number and nearest repair center to go and replace the logical board.

Asked me to take a time machine backup which I already had anyway.


Got it replaced now in 7 working days for FREE🙂.

The cost I would need to pay if it wasn't free would be whopping £750.

Great Apple!!! But I did have to put up with it for a couple of years.

May 7, 2015 9:43 PM in response to brennan135

My 2011 15" MacBook Pro just had the graphics problem, had the logic board replaced under the replacement program, and the replacement lasted for one whole day before displaying the same symptom. I have lost a lot of faith in Apple's ability to manufacture quality computer hardware after this as well as failed Mac Pros x 2 and a Mac mini, (both within 1 or 2 years of AppleCare expiring). I'm guessing that's how you become a company that makes hundreds of billions of dollars profit..... Force the customer to upgrade every 3 years before the product fails.

i guess I'm the idiot for contributing to their success, having too much invested in the platform (OSX & IOS).

May 7, 2015 10:14 PM in response to Wayne Marx

Can you tell us, can anyone who has had the replacement done tell us, the name of the logic they put in? Go to About this Mac, System Report, and then graphics card. It would be helpful to know what they'[re actually swapping out. I'm on my 4th logic board and it was the same type put in all 4 times. I will have it replaced again under the replacement program and will be checking myself to see what they do. Just sort of would like to know before actually doing it.

May 8, 2015 6:25 AM in response to Wayne Marx

I was very fortunate to have found the problem 1 week before my extended warranty was up so I've never had to pay for the service. Now awaiting the battery fix. New Yosemite problem....some batteries are draining over 50% faster than prior to Yosemite. Will downgrade back to Mavericks. No faith in the product anymore but will not switch back to a PC.

May 8, 2015 7:19 AM in response to Diane1349

"Will downgrade back to Mavericks."

That's what I"m running because pf what I see around here.

"No faith in the product anymore"

Well Apple has never been perfect so their downsides have been (In my personal experience):

The "Tooth", the PAV boards in the first teardrop iMacs, the "capacitor plague" of the '90s ( Everyone who made anything electronic had that problem), the GPU BGA problem in the iBooks ...not a complete list.

"will not switch back to a PC."

My sentiments exactly (But have had to set my kids up for online gaming - Win 7.) - Millennium, Vista, Win 8.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Early 2011 Macbook Pro 15' - Logic Board Failure

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.