All the content from my iTunes library has disappeared

The other day I went onto iTunes and everything had disappeared from it except for the music in the Cloud. All the music is still intact in the folders on my computer and when I double click any song it reappears on iTunes but without any information like number of plays, and I obviously don't want to do this manually for every song as I have nearly two thousand. I synced my iPod with iTunes again but no message came up and the music is still on my iPod, as if it is only 'hiding' on iTunes. I'm not sure if it's something to do with the fact i got a new iPod a few days ago, but iTunes worked perfectly when I first got it so I'm confused about what's happened.

iPod touch

Posted on Apr 2, 2013 8:54 AM

Reply
184 replies

May 6, 2013 12:18 PM in response to QuoteNotes

I have three parallel copies of my library, and haven't personal every had a problem, so my experience with iPod recovery tools is limited to some track only recoveries I've done for others. My guess is that playlist recovery works as the same tracks are copied into the library. A while back I wrote a script called SyncStats that can import stats from an iPod even when it was originally populated with a different library. I've been thinking about extending that idea for playlist import, but so far nobody has pressed me to produce on the offer.


Obviously you can only recover what is on the device so I wouldn't delete everything. Have you scanned the media folder for new content, and considered other locations you may have things stored things in? Video files may have ended up in the new Home Movies section of the library.


tt2

May 6, 2013 1:41 PM in response to turingtest2

Hold on. I found something. Here is my folder structure on my PC:


-- My Music

-- dozens and dozens of subfolder alphabetically by artist name

-- iTunes

-- Album Artwork

-- Cache...

-- Cloud Purchases...

-- Download...

-- iTunes Media

-- Automatically Add to iTunes

-- Downloads

-- Mobile Applications

-- Music...

-- TV Shows...


So I should do: File > Add Folder to Library > My Music > iTunes > iTunes Media ???


May 6, 2013 2:08 PM in response to QuoteNotes

Boo. You can clean up the unwanted apps by putting the Apps section into list view and deleting the recently added apps. At this point it seems there is no telling where the lost video files are. 😕


As given earlier the way to restore your lost playlists would be from a backed up .itl file or with mixed chances of success, a renamed .tmp file. If neither are avaialble then we're back to seeing if they can be extracted from the iPod. Let me look at the scripting option.


tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

All the content from my iTunes library has disappeared

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.