iTunes 11 deleted all my music and playlists.

I did the new update on Monday and when it was done I went in and saw it deleted all my music. Yesterday I spent over five hours uploading cds, downloading purchased items, etc. to find out today when I got back on the finish the job that it deleted it AGAIN. This is really ******* me off.

iTunes-OTHER, Windows 7

Posted on Apr 3, 2013 1:25 PM

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55 replies

Oct 28, 2013 7:07 AM in response to fogueirinha

Ditto here as I mentioned on another thread. Files 100% gone. I don't see any way of getting them back--there are no files to re-name. The only hope is that iTunes was keeping my music in the cloud someplace. But if not, I'm SOL. I wish I knew what caused this to happen. I don't have AVG.


My wife has an iPad which she regularly updates on one of my 2 computers. Last time she did this, all of her books were transferred to my music file folder. She's updated her iPad frequently on this one computer--but what caused it to do this switch--how was her separate account confused with my iTunes account? And further, if this was the cause, how did what she did affect the *other* computer? Why was the music on an entirely different computer deleted as well?

Feb 25, 2014 11:40 AM in response to turingtest2

Thank you for your post, and of course I am grateful to misguidedxgh0st for posting the question in the first place. Your solution worked for my Macbook Pro. I had been suffering in silence, having had ALL of my burned tracks, and Playlists, go "bye-bye" with an iTunes update. (With the update, I could only play iTunes purchases - and ONLY when connected to the internet.) All is well with your solution.


As a Yoga Instructor, hours and hours had gone into Playlists, to create the right music for a Vintayas Flow class. As everyone knows, hours also go into buring tracks from CDs. I am glad I finally did a Google search for "iTunes deleted all of my music and playlists." Thanks again. You're my hero!

Mar 18, 2014 4:15 AM in response to misguidedxgh0st

I have the same problem, and renaming the old library doesn't help!

Because there are no mp3 files anymore in the filesystem, but just the empty folders with Artist and Albums.

On Itunes I can see the missing tracks and when I try to play them there is an esclamation point, and it says that can't find the original file.

I noticed that when I click on information, on the missing song on itunes, it gives me the path where the file is located, it says Position: file://localhost/Users/username/.trash/songname.mp3

it means that the file should be in the trash right? but I emptyed the trash several times so what can I do?

Is there any good free data recovery for mac? I just tried one but when it finds the files they are not named as before and i can't recognise them!

May 14, 2014 6:17 PM in response to misguidedxgh0st

okay EVERYONE with this problem. After 2 hrs on the phone with apple support and NO HELP it was a combination of turingtest2's first post on page one of this forum and my own twisting and turning that I figured it out.


Im posting because I am an artist, radio dj, and manage a label- So I was ready to kill someone when vamous,, all my playlists music etc up and vanished..


When itunes11 updates check:

itunes>

preferences>

advanced>

(it will show you the location it is pulling from for your library)

In that folder it will display "itunes library.itl" < that guy is probably showing a size of KB...


So what turingtest2 reccomended (on the first page of this forum) was to label that file as "itunes library (corrupt).itl" and to in your finder search "previous itunes libraries" and in that folder you will see probably several other "itunes library (and the date here).itl"s


You would then want to copy the most recent dated "itunes library (date here).itl" paste it in the location your itunes is pulling from and rename it "itunes library.itl" (aka take the date out)..


So i did that and it wasn't working....

It was changing what I was pasting in, back to the "itunes library (corrupt).itl KB size file...


Until I just deleted the "itunes library (Corrupt).itl" >

Once I deleted that and pasted in the "previous itunes libraries"s "itunes library (date here).itl" and took out the date.. It worked.


Long story short, just delete that "itunes library.itl" its pulling from>

Copy the most recent dated "itunes library (date here).itl" paste it in the location your itunes is pulling from and rename it "itunes library.itl" (aka take the date out)..


Hope this helps.. im not tech savy at all and apparently neither were the ppl at itunes and the 5 specialists I went through until I FIXED THE PROBLEM with the help of turingtest2 so thank you to him/her whoever they are...


if you are still just confused.. look at turingtest2 's post with pictures on page 1 of this forum and what i wrote should make sense..

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iTunes 11 deleted all my music and playlists.

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