Did all content of iPad 3 get backed up to iTunes

You can't reinstall iTunes without an Internet connection unless you can have someone else download the installer file for you, copy it to thumb drive, connect the drive to your computer, copy the installer to your computer and then install iTunes.

I know absolutely nothing about PC's or security software and antivirus software, but do you think that could be causing your problems? What weird issues are you having with the internet?

You don't need an Internet connection in order to restore your iPad from the backup, but if the iPad isn't being recognized, and iTunes is not working properly, you can't do anything at this point.

You can download the file here in Safari or whatever web browser you use.

http://support.apple.com/downloads/#itunes%2011%20for%20windows

It will download on the Mac but will download as a document but it will also have the .exe extension which I assume would make it a valid installer file. By default, it will download to the downloads folder in the dock at the bottom of the screen.

You can give that a try and see what happens.

However, you can make the MBP your synicng computer by following the steps in this user tip.

https://discussions.apple.com/docs/DOC-3141

It's just another option that you can consider.

Well, you can do that, but you would want to create your own iTunes library on his PC or just create your own user account - and place the backup files in your iTunes library backup folder.

jerrydpi wrote:

Hi guys🙂

I need your help again.

As discussed earlier in my Post, I sold my iPad 3 and backed it up to my Windows 7 HP Computer.

Well, I couldn't live without and iPad anymore, so I just purchased a iPad 4.

I'm setting it up now, and it's asking if I want to:

1) Set Up as new iPad.

2) Restore from iTunes Backup.

Obviously I want to Restore from iTunes Backup, but that's where I'm having a problem.

The HP I backed up to has been acting weird when I try to coonect to the Internet, so I've disconnected the Internet/Ethernet Cable from the PC.

I can see all my backup files on the PC by going to:

\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

When I connect the iPad to the PC, nothing happens.

When I try to open iTunes on the PC, I get a message that says files are missing and I need to reinstall iTunes.

So what can/do I do, and can iTunes be reinstalled without connecting to the Internet?

Thanks!

Make sure you restart your computer after you update iTunes. Most of the time, the components won't install correctly especially on a PC until you restart the computer. If that doesn't work, try using a different USB port on your computer. IOS devices don't support USB 3.0 (look in the port itself...is it blue?).

Use this article here: http://support.apple.com/kb/ht1925

Also, you can always try to reset the AMDS on the computer itself: http://support.apple.com/kb/ts1567

In regards to syncing, make sure you sync with the computer you usually sync with. I would suggest trying to move the back up files because it can cause further issues with the back up and could potentially cause further issues.

I'm not sure if the back up file is any different on a PC or Mac though...so you might want to look into that. Not even sure if you can convert them if they're different.

Go through uninstalling and reinstalling first, just make sure you restart your computer after unintalling and make sure you delete all of the copmonents in order.

Hope this helps!

Copy the backup to your desktop just in case. I have seen a lot of discussions where users uninstalled and reinstalled iTunes and they never lost anything. The backup files are not part of the iTunes software and should be left in place when you uninstall, but take the safe approach, just in case.

I would install iTunes on your PC. It will be easier to deal with if you have your own iTunes library on your own computer.