iPhone 4S losing color and contrast, fading

My wife has noticed a significant change in the color and contrast of her iPhone 4S in a matter of days. Even I, not regularly seeing her phone, can see a very noticeable weakness in color tone and lack of contrast. Obviously we tried adjusting the brightness control in settings, as well as turning auto-brightness on and off and rebooting the device, but with no success. Her phone is approximately 1 3/4 years old, model: MD277LL/A. It's in otherwise great condition.


I wondered if anyone else has experienced this with an iPhone 4S, or any model for that matter?


I'm tempted to do a wired backup and try reinstalling iOS, but I'm assuming this isn't a software issue. Otherwise next step is the Apple Store.

A new display assembly from a trustworthy retailer is $94. I'm hoping Apple would sell me a refurbished replacement for less than that, and that's an extremely involved DIY. http://www.ifixit.com/Guide/Installing+iPhone+4S+Display+Assembly/7277/1

Posted on Apr 8, 2013 9:29 PM

Reply
3 replies

Apr 21, 2013 2:49 AM in response to jacobogbeide

How old is your 4S? And can you further describe the "ghost lines?"

I was afraid the fading, etc. would continue to get worse but it seems to have remained the same after the intial change. I think at this point she'll try to ride it out until the summer when she's eligible for an upgrade and likely the iPhone 5S is released.

Used 4S's are still going for around $300.+

If there isn't some sort of trade in promotion around that time (summer), I might seriously think about buying a replacement screen and refurbishing it myself to sell.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 4S losing color and contrast, fading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.