Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Finder display errors

I'm sorry if this question has been answered before - perhaps someone could point me at the previous answer(s) .... anyway, when I use finder I often experience the situation where the folders are overlapping each other, rather than the way I left (and prefer) them to look.


'Finder', then 'view', then 'arrange by kind', then 'arrange by name' sorts the problem out procedurally - however, is there a permanent fix (or setting that needs to be (re)set) that would avoid this procedure ?

MacBook Pro, OS X Mountain Lion (10.8.3)

Posted on Apr 9, 2013 5:20 AM

Reply
23 replies

Apr 23, 2013 7:21 AM in response to aafromwokingham

The same symptom can occur by logging off and back on again.


Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Apr 28, 2013 5:40 AM in response to Linc Davis

I have done a limited (i.e. not for very long) test in safe mode .... checking 'view sort by, snap to grid' whilst in safe mode and rebooting in safe mode resulted in that option being unchecked.


Prior to that I reset the "stacked folders" by my usual procedural fix - checking view by kind, then view by name.


No further problems were observed - the folders were laid out as expected with no icons "stacking over" each other.


I'm not sure that this is conclusive so I will repeat the safe mode test next time the folders "stack" by themselves to see if a safe-mode reboot followed by a normal mode reboot resolves anything.

May 3, 2013 10:25 AM in response to aafromwokingham

The problem recurred - so far this is only in the 'documents' folder.


So, I set 'snap to grid' and rebooted in safe mode .... 'snap to grid' was unchecked when the machine rebooted.


The problem didn't reset itself.


So I resorted to my normal procedural fix which seems to last for "a while".


So, it seems (as you kindly suggested) 'safe mode' makes little to no difference.


Thank you for your suggestions so far.

May 4, 2013 8:33 AM in response to aafromwokingham

This procedure will revert the Finder views of all folders in your home folder to the default that you’ve chosen. If you don’t want that, STOP.

Back up all data.


Triple-click anywhere in the line below to select it:


find ~ -type f -name .DS_Store -delete


Copy the selected text to the Clipboard (command-C).


Launch the Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


Paste into the Terminal window (command-V).


The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear. You can then quit Terminal.

Finder display errors

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.