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Level 1

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DELL 2007WFP as External display

For some reason - and I've called both Apple and Dell about this to no avail - I can not use a DELL 2007WFP on my Macbook. The lights on the DELL simply go amber.

If anyone has anything that might help me, please please let me know - since both of these products are brand new and I would really love to get them working.

Macbook (black) 2.0 Intel Core Duo - 2Gb RAM - 80Gb HD, Mac OS X (10.4.6)

Posted on May 25, 2006 11:47 AM

Best reply

Imola

Level 2

395 points

Posted on May 25, 2006 11:50 AM

Does the MacBook detect the monitor? I have the 2001FP and 2405FP and both works fine, also there's a couple of users here who uses the 2005FP without issues either. Are you using a brand new Mini-DVI to DVI cable? A couple of users reported that they tried to use their cable from their powerbooks and got a dim display with some Dell monitors.

-Imola

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29 replies

May 26, 2006 5:11 AM in response to cdevroe

So what happens when you try a VGA cable combination instead?

cdevroe Author

Level 1

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May 26, 2006 6:03 AM in response to infinite vortex

I'll answer this again, the DELL gets the 1680x1050 unless I turn mirroring on.

Ned: I hooked up my iBook via VGA, at 1024x768, it works fine. I don't have a mini-DVI to VGA adapter though, just the mini-DVI to DVI adapter for the Macbook.

I am begining to think that the mini-DVI port is fubar.

May 26, 2006 6:36 AM in response to cdevroe

I am begining to think that the mini-DVI port is fubar

Given you get something out of the display with your iBook it's doubtful it's the display. Granted it could still be the DVI port on your display that's at fault but I doubt that. So where do you go from here. A couple of options…

1) Find someone with a DVI PowerBook and plug it in to confirm the display's DVI port is working.

2) Plug you MacBook into any other DVI display to try to find out if the problem is there.

3) Go to an Apple Store and stamp your foot and spit out your dummy. Surely they have displays you can plug into to help you resolve your issues.

BSteely

Level 5

7,643 points

May 26, 2006 6:47 AM in response to cdevroe

I would suspect the adapter cable ahead of assuming a bad port on the MB. The more I read of this thread, I think you need to take your adapter back to an Apple Store and exchange it. Good luck.

May 26, 2006 6:56 AM in response to cdevroe

Hopefully you have made sure that you are on digital mode and not analog. Just additional info for your troubleshooting.

cdevroe Author

Level 1

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May 26, 2006 7:40 AM in response to Charles Boswell

Charles: What did I miss here? Where do I make that distinction?

May 26, 2006 7:50 AM in response to cdevroe

Where do I make that distinction?

You don't beyond choosing which port to use with your display. If you use DVI then you're digital otherwise you're analog. You cannot go analog with a DVI port and vice versa with the other ports.

cdevroe Author

Level 1

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May 26, 2006 8:15 AM in response to cdevroe

It is official. It is the actual DVI port in the Macbook. I had a friend with a Macbook (white) come over today, we plugged it in, and it worked instantly.

I've called my nearest Apple store, and I'm able to swap it out for a new one tomorrow.

May 26, 2006 8:21 AM in response to cdevroe

Excellent! By the way, if there is data on your current MacBook that you don't want anyone to have access to be sure to fully erase, including zero write if you ware a little paranoid, the drive at a minimum. You should still install Mac OS X on it in case they want to see the problem for themselves.

Imola

Level 2

395 points

May 26, 2006 8:22 AM in response to cdevroe

How's the MacBook so far though? (except for the DVI port issue)? Does it whine? get really warm? does it "moo"? What I'm trying to say is that if you don't have any other issues with the laptop except for the DVI port, and have some free time, can you try to re-install the OS and make sure it's not "software" that's causing it? I would just hate the fact to get a "good" MacBook without the DVI port working properly than getting one with a working DVI port but also comes with "whining, moo, over heating" issues.

-Imola

photonik

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May 26, 2006 8:36 AM in response to cdevroe

I work with Dell flat panels at my place of employment quite often and i've noticed a few things when using them on a Macintosh systems. Sometimes when I plug a Dell flat panel monitor into a computer using DVI while the computer is powered up, it will not display an image. But, as soon as I restart the computer, it properly recognizes the monitor and everything works as normal. So, my suggestion is to plug the monitor in and leave it plugged in while you restart your computer. Good luck.

PowerBook G4 12" Mac OS X (10.4.6)

cdevroe Author

Level 1

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May 26, 2006 12:56 PM in response to photonik

Ned: Will do.

Imola: I wrote up a short review on my site (not sure if links are good form here, but I will post it anyways): http://theubergeeks.net/2006/05/24/one-week-with-the-macbook/

photonik: I believe I tried this, a few times.

cdevroe Author

Level 1

0 points

May 27, 2006 3:39 PM in response to cdevroe

Apple has graciously replaced my Macbook.

Aug 9, 2006 1:29 PM in response to photonik

I just wanted to chime in and say I was having the same symptoms as cdevroe, but when I restarted, everything was working just fine.

"Remember kids, if it ain't workin', don't forget to restart."

DELL 2007WFP as External display