Sound is dostorted with headphones

Question

Sound is dostorted with headphones

Using my headphones with iPhone 4 the sound was completely distorted. The vocals sounded like they were far away and any music sounded like it was under water. I deleted and redownloaded my Pandora App., restarted my phone and had the same problem. I took out my headphones and plugged them into my iPod Touch, experienced the SAME problem. Both sound fine when there are no phones plugged in. I have tried new headphones with both and have the same problem. Did my shelf life just expire on the SAME day with both of these very expensinve Apple products? I swear that Apple puts a chip somewhere in their products to screw customers into having to purchase new ones. They were working perfectly fine and both decided to have te same issue on the same day??????????

iPod touch, iOS 6.1.3, iPhone iOS 6.1.2, iPod iOS 6.1.3

Posted on Apr 12, 2013 7:24 AM

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Answer 1

lllaass

Level 10

210,513 points

Apr 12, 2013 7:29 AM in response to Courtney.L.Patrick

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.

Try the following to rule out a software problem

- Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".

- Reset the iPod. Nothing will be lost

Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup

- Restore to factory settings/new iPod.

- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.

Apple Retail Store - Genius Bar

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.

Apple - iPod Repair price

A third-party place like the following will replace the jack for less. Google for more.

iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Replace the jack yourself

iPod Touch Repair – iFixit

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