Hello i have bought an iMac in late 2014. it has turned very slow. not just internet (which is fast on all other pc's, phones, tablets).
but this newest device (iMac) is very slow. I did use quite some space of the 1Gb HDD. I bought another external hard drive which works very fast. And copied some files over to this drive (many video files).
The iMac is still slow. Could anyone help me?
I've run a test with EtreCheck and will post the result at the end of this email.
thanks.
EtreCheck version: 2.2 (132)
Report generated 5/6/15, 10:08 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2013) (Technical Specifications)
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel Iris Pro
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 10:21:44
Disk Information: ℹ️
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (126.89 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.14) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.14) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.14) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.14) [Click for support]
Problem System Launch Daemons: ℹ️
[killed] com.apple.wdhelper.plist
one process killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.epson.epw.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[failed] com.teamviewer.teamviewer.plist [Click for support] [Click for details]
[failed] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[failed] com.cleverfiles.cfbackd.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[failed] com.teamviewer.teamviewer_service.plist [Click for support]
[running] org.serviio.server.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.BlueStacks.AppPlayer.LogRotator.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.Service.plist [Click for support]
[failed] com.BlueStacks.AppPlayer.UninstallAgent.plist [Click for support]
[failed] com.BlueStacks.AppPlayer.UpdaterAgent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[loaded] com.nchsoftware.express.schedule.LikeSurvey.plist [Click for support]
[failed] com.nchsoftware.fastfox.plist [Click for support]
[failed] com.Wondershare.TunesGoWatchDemo.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Internet Plug-ins: ℹ️
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Click for support]
PepperFlashPlayer: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 45 Check version
User internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: Unknown
WangwangPlugin: Version: 1.4 - SDK 10.10 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Growl [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
10% java
6% Microsoft Outlook
2% WindowServer
1% AppleSpell(3)
0% Microsoft Database Daemon
Top Processes by Memory: ℹ️
729 MB java
546 MB kernel_task
139 MB cfprefsd(2)
131 MB Safari
123 MB Microsoft Outlook
Virtual Memory Information: ℹ️
22 MB Free RAM
7.97 GB Used RAM
6 MB Swap Used
Diagnostics Information: ℹ️
May 6, 2015, 10:00:58 AM /Library/Logs/DiagnosticReports/Photos_2015-05-06-100058_[redacted].hang
May 5, 2015, 11:33:44 PM Self test - passed