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Too Much RAM causing shut down? (2008 Mac Pro)

I've got an older 2008, Mac Pro with an OWC SDD as my main drive running the latest version of Snow Leopard.


In the last several months I've been experiencing problems where the system will shut down (screen says it has gone to sleep and I cannot wake it) but the tiny white power light on the front of the computer stays "on".


The only way I have been able to get it to turn back on, is to power down holding the power button in, until the white light goes off. When i power back on, some times it will boot to the desktop, and other times, it will just get to the grey Apple logo and instantly go into sleep/ hibernation, etc (I'm not sure what it's doing).


Things I've tried to resolve the problem:


- Permissions repair (no problem) - using Drive Genius

- Disk repair (no problem) - using Drive Genius

- Uninstalled (or not installed) any of my typical post-reformat software

- Replaced RAM

- Replaced RAM riser

- Reset PRAM, (and other similarly suggested fixes)

- Disconnected everything except keyboard, mouse and monitor




At one point I went through all of my ram, tested it all and all passed using software similar to those recommended elsewhere in other Apple discussions

I once removed some ram from the bottom riser (hunting and pecking here) and this allowed me to boot. (I have had as much as 16GB of Apple approved ram across each riser, inserted into each dim slot as recommended by Apple.




Could this be a drive problem? I am using an OWC3gb SSD

Could it be a power supply problem?


The system is clean, and dust free. The system runs cool (within the recommened guidelines)


Is there something I might try that I haven't mentioned here?



Thank you so much.

Mac Pro, Mac OS X (10.6.7)

Posted on Apr 15, 2013 10:18 AM

Reply
42 replies

Apr 17, 2013 7:23 PM in response to Grant Bennet-Alder

So, why the sarcasm? I admitted that my first suggestion was a blunder. Why not just focus on the task at hand? Every forum at which I've spent time stresses the uselessness of debate and cross-criticism. I didn't come back at you when you stated that you disagreed with me - that's your prerogative.

But the sarcasm? That I can do without.

I'm through with this thread - I've got my own problems to solve, and I'll go where the egos are less God-sized, and more human-sized.

Apr 18, 2013 5:12 AM in response to Ron Herrmann

Ron,


I am on here daily and Grant has always been a gentleman but I know in the last year my 67 yr old eyes sometimes blurr get tired and I get tired with disturbed sleep and aren't at my best. You could have caught 1/1000 (or less) and over-reach or over-reacting?


it scares me to grow old and loose some eyesight and abilty to focus. And it has resulted in errors.

Apr 18, 2013 7:53 AM in response to Ron Herrmann

People have a lot of trouble with my British name in America all day every day. I tried to commiserate, and apologize for misspelling yours.


I do not know how I could have made a simpler or more straightforward apology. But this written medium, without benefit of voice inflection of facial expression can sometimes be misleading.


Only a heartfelt apology (no sarcasm) was ever intended.

Apr 18, 2013 8:13 AM in response to Grant Bennet-Alder

Ron, hatter, Grant,


Thank you. I'm am thinking of taking the suggestion to bring the Machine into an Apple store (somewhat far from me).


I'm really at my wits end, as the machine is just shutting off/ down in the middle of performing any given task, and I can't figure out what it is. It seems I've tried everything and have yet to determine the problem. I still (kinda) suspect the PSU, but only because nothing else makes sense. I was able to have the machine run long enough to do a hardware diagnostic (holding down the D key at start up) after leaving it off overnight and the RAM appears to be good. After it completed the RAM diagnostic, it shut down however and I could not get it to boot to the desktop.



I've tried 2 other OSX drives, but am getting the same result. It still "runs" with all drives slid out.


Any other thoughts before I take it in? If a suggestion might prevent me from making the trip, I'd surely appreciate it 🙂



Thank you all once again.

Apr 18, 2013 8:57 AM in response to Joel DuBay

heat and dust and clogged fans or fan not running as it should


if it were to get warm and the sensor isn't telling the fan to ramp up


AHT does not find all prossible RAM issues, only a few with Risers and DIMms.


Which is why a cheap but quality set of $35 FBDIMMs can be useful.


Risers are $35-70


Dust does get into PSUs. Got a Dust-VAC?


Dust clings to RAM and other places which reduces their ability to release heat and cool.


Location. People have mistakenly put Mac into a place where it does not circulate air adequately, not that you have.


GPUs. Wheher the OEM 2600 or 8800GT both are likely to give trouble or die or fan stop or soldering issue.


It does sound like it could be heat.


And my feeling is that any computer like these should be on a good solid 900W UPS.


A crimped USB or bad Firewire port can cause mischief as I call it but interfere adn I saw one photo of what a fried FW port that would casue shorting out. I just had to junk an Apple $60 keyboard becasue something was not right with it.

Apr 18, 2013 10:42 AM in response to The hatter

Thanks The hatter,


heat and dust and clogged fans or fan not running as it should


- The computer is nearly dust-free as I am meticulous about cleaning.


if it were to get warm and the sensor isn't telling the fan to ramp up


- The computer is incredibly quiet, though all fans are turning (and the graphics card is operating as well)


AHT does not find all prossible RAM issues, only a few with Risers and DIMms.


- I have done other diagnostics to see if the RAM was a problem too.


- At one point, the system was most stable if I removed RAM from the Lower Riser in slots 3/4. This helped for a while, but the problem got worse. At that point I ordered new ram and it did not solve the problem. I then ordered a new Riser Card, and that did not help.


- The problem has steadily (not all at once) gotten worse... the computer would "die" more ofen, and not restart.


Which is why a cheap but quality set of $35 FBDIMMs can be useful.


- Got that


Risers are $35-70


- Replaced that


Dust does get into PSUs. Got a Dust-VAC?


- I do have a dust vac and make sure my computers are cleaned, weekly.


Dust clings to RAM and other places which reduces their ability to release heat and cool.


Location. People have mistakenly put Mac into a place where it does not circulate air adequately, not that you have.


- I agree. But this computer is in a well ventilated office, with an air-cleaner/ dust collector




GPUs. Wheher the OEM 2600 or 8800GT both are likely to give trouble or die or fan stop or soldering issue.


- I thought it might be this too, so I swapped out the video card but got the same result.


It does sound like it could be heat.


- That's what I'm thinking too.... The interior temp of the machine is 63 c when sitting at the desktop. And, it'll start up and run if I leave it alone for a long time (though it doesn't run for long)


And my feeling is that any computer like these should be on a good solid 900W UPS.


- Agreed. This has the orignal power supply


A crimped USB or bad Firewire port can cause mischief as I call it but interfere adn I saw one photo of what a fried FW port that would casue shorting out. I just had to junk an Apple $60 keyboard becasue something was not right with it.


- At the moment, I've got nothing plugged into it. Prior to this I was using all USB ports on the back and the Fireware port. I have an identical mac to this one, and since this one is not working, I have all of my USB/ FW things plugged into the back up mac. No problems with that one.



Thoughts?

Apr 18, 2013 10:52 AM in response to Joel DuBay

Your mistook my "900W UPS" for PSU perhaps but given everything else... do you have say APC or Cyberpower UPS 1000VA or higher? 1500VA highly recommended.


63*C is hot. 20–35*C would be normal. 63*F is a tad too cold for me w/o gloves, hat and peajacket.


Some have taken off the heatsink and then used either heatsink pads or thermal type paste to get the processor down where it should be.

Apr 18, 2013 11:01 AM in response to The hatter

Thanks The hatter,


Sorry I misunderstood "900 UPS" - well..... thought it meant PSU 🙂



I don't "think" I have an "APC or Cyberpower UPS 1000VA or higher?" (I don't really know what that is, but I'll Google er'!)


63F is too cold for my old bones as well, but I somehow tolerate it in the frozen tundra of the upper midwest USA 🙂



The CPU's are about half that temperature, whilst the case temperature is what I mentioned previously - 63c.

Apr 18, 2013 11:18 AM in response to Joel DuBay

Okay,



Hardware Monitor

http://www.bresink.com/osx/HardwareMonitor.html

UPS

http://www.amazon.com/CyberPower-CP1500PFCLCD-Compatible-1500VA-Tower/dp/B00429N 19W/


Nice good clean power. And a day like yesterday power was off/on but never out but that would otherwise be havoc on systems crashing taking all that. So I have TVs, lamps, tablet chargers... everything but big appliances.


You got a sauna in that room? or a faulty sensor? 63c is up there and if your cpu got there it would be under stress work load.


I never needed to export or save temperature readings and sensor locations, but very much worth my asking if you can?


Case is usually "ambient" and my understanding was it is somewhere in the top front area where air is usually brought into the case.


36 hrs of rain and you can float a boat in some yards - and basements! Rain is good. Until it is too much and seeds rot. Or floods.

Apr 19, 2013 1:19 PM in response to The hatter

hatter:


I finally had time to take the computer apart and clean every single scrap of it. I had always wondered why the computer was SO quiet, and I think I found my answer: fans not running.


Just as you suspected, it is heat (at least that is what it appears to be)


So I downloaded a fan control programe and WHAM! NOT so quiet anymore! Hee hee!


Well, here is the info from the system monitoring you linked to:


User uploaded file



The fans are running FULL out now, and I am able to restart, etc.


It looks like the CPU's are running "HOT" according to this though, eh?

Apr 20, 2013 10:25 AM in response to Joel DuBay

hatter,


I want to publicly thank you and everyone else in this thread for helping me. You kept mentioning "heat" and I finally took a look at ALL of the fans in my Mac Pro. After taking it apart and removing that which I could and cleaning it even more thoroughly, I discovered that indeed the FRONT fans on my computer were NOT turning, and thus not cooling the CPU's correctly (at all really). This is why it kept shutting down, why it would not restart and why it would not do what it was supposed to do. I installed smcFANcontrol and this immediately solved my problem. The fans came on (blazing), I tweaked the settings a bit, performed numerous restarts and then did a stress test overnight. All clear.



Your information, insight and help has saved me a lot of time and money.


I am very, very grateful to you.

Apr 20, 2013 10:37 AM in response to Joel DuBay

Front fan not spinning is a new one, definitely glad you got that taken care of!!!!!


And fan bearings and everything working properly now, after getting a kick start?


Wonder if the power management plist the system uses was also a culprit, which SCF 2.4+ replaces and that got fans working.


Pets, dust, carpet, all that and the Mac sitting right there close to the floor? can also be a factor.

Barefeats and MacRumors have had some dust filter ideas for stopping dust from getting inside.

I give it a good shot of 500W Dust-VAC from time to time, put the Mac up on coffee table, too.


Another reason for SCF are the FBDIMM cooling, and for 6.5 yrs have recommended using that utility to help airflow and cooling.


Glad you fixed it and Intel maybe knows how to prevent their cpu from reaching the point of self-destruct which is what I would have worried about (Harpertown 54xx on ebay?)


A 2008 should still have a lot to offer and far from being taken to pasture.


Always good to hear a happy ending.

Too Much RAM causing shut down? (2008 Mac Pro)

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