my iphone tells me to contact my provider, my provider tells me on help pages to contact apple. how can I find out my status of Sim unlock from the apple side? and what about a SIM that has never been used in itunes before. ? ... Can somebody help?
iPhone 4, austrian- german telekom
Only the cellular service provider can unlock your iPhone. If you do not
get the 'Congratulations. Your iPhone is unlocked' message when you restore
using iTunes, then the iPhone has not yet been unlocked. Contact your
wireless provider - some take several days or longer to process the unlock.
Who is your wireless provider?
it´s an austrian provider telekom. my friend from who I got the iphone alrady contacted telekom with sending imei number to umlock. i connected with itunes and updated.. and zhe end of this procedur it say contact your provider. I did that personaly today, he said contact apple services for the unlock...
Unfortunatly they have given you mis information. Apple do not have any control over unlocks.
If they have confirmed they have unlocked it from your end, you need to plug the phone into iTunes with a sim card from a different provider inside, this will force the phone to check the lock status and should prompt it to unlock.
You may even need to erase and restore the phone for this process to work.
iphone Sim Lock is deactivated from telekom, but iphone won´t start with any other sim
