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Setting up and loading a new phone onto itunes

i clicked the wrong thing and said set up as a new iphone when i wanted to transfer from old one please help

iPhone 5

Posted on Apr 17, 2013 3:48 PM

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2 replies

Apr 17, 2013 3:53 PM in response to Emmy-loo

right click the name of your iPhone in the side bar to the left. Then click 'restore from backup'


If you don't see the side bar, click 'view' in the menu bar, then 'show side bar'

If you're a windows user and don't see the menu bar, click the black/white square button on the top left of your screen and then click 'show menu bar' first.


If you're talking about an iCloud backup, you can only restore from that during configuration.

Go to Settings - general - reset - reset all data and settings. After that you should be able to restore from the iCloud backup, provided the current iPhone is at least the same software version as the phone on which the backup was made.


good luck 🙂


Message was edited by: jesterwylde

Setting up and loading a new phone onto itunes

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