2 Replies Latest reply: Apr 17, 2013 4:06 PM by Emmy-loo
Emmy-loo Level 1 Level 1 (0 points)

i clicked the wrong thing and said set up as a new iphone when i wanted to transfer from old one please help


iPhone 5
  • 1. Re: Setting up and loading a new phone onto itunes
    jesterwylde Level 4 Level 4 (1,345 points)

    right click the name of your iPhone in the side bar to the left. Then click 'restore from backup'

     

    If you don't see the side bar, click 'view' in the menu bar, then 'show side bar'

    If you're a windows user and don't see the menu bar, click the black/white square button on the top left of your screen and then click 'show menu bar' first.

     

    If you're talking about an iCloud backup, you can only restore from that during configuration.

    Go to Settings - general - reset - reset all data and settings. After that you should be able to restore from the iCloud backup, provided the current iPhone is at least the same software version as the phone on which the backup was made.

     

    good luck

     

    Message was edited by: jesterwylde

  • 2. Re: Setting up and loading a new phone onto itunes
    Emmy-loo Level 1 Level 1 (0 points)

    thank you so much but how do i get all the data from old phone onto new phone?