Wifi Connection Timeout - Macbook Pro?? Help!

I was using my 13" macbook pro no problem two days ago. Woke up yesterday, completely unable to connect to the internet (both wifi and ethernet).


Despite using the wifi trouble shooting issues link I found (http://support.apple.com/kb/HT4628?viewlocale=en_US), I still have not been able to connect.


  1. Does the symptom occur with more than one Wi-Fi device?

    My roommates are all able to connect to the internet via wifi router and ethernet cable; only I can't access it

  2. Make sure your software is up-to-date.
    • Current Version: 10.7.5
    • Unable to check to see if there is newer software to update as I have no internet connection to check (When I click under the apple menu > about this mac > verwion 10.7.5 > there is a "software update..." button; if I click it, it says "software udate can't check for updates because of a network problem. You are not connected to the internet".
  3. Check your connections.

    I have unpluged both the router and modem, and restarted my computer. I've also tried hitting the refresh button on the wifi router (as this normally fixes the problem)

  4. Verify that you are using the recommended settings for your device.
  5. Restart your network devices.

    Doesn't work


Clicking the wifi arches symbol on the top of my computer says that the wifi is on. When I click my network, it says to enter a password (I have the password; it worked 3 days ago to get a friends phone connected). Normally it remembers my password however. When I enter the pass, it spins and tries to load, then says that a connection timeout has occured.


Going through system preferances > network >, wifi (yellow dot) is at the top of the list, followed by ethernet (red dot) and firewire (red dot) on the left. Clicking "advanced" > TCP/IP, there is no IPv4 address there. Clicking renew DHCP lease doesn't do anything either.


What is going on? Why can't I connect at all? I'm right in the middle of finals (yay university) and this is quite inconveinent. When I phoned apple they said that to do tech support over the phone would cost 60$, which I can't afford at this moment. Any ideas??

MacBook Pro, Mac OS X (10.6.8)

Posted on Apr 17, 2013 4:30 PM

Reply
31 replies

Jan 15, 2014 9:35 AM in response to liskabee

Hello, I figured out what was my problem in connecting to a brand-new Sitecom X3 N300 modem/router. I have a macbookpro and I realized that in the airport configuration it says, among other things:


Supported Channels: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 149, 153, 157, 161, 165


I connected the modem/router to my MBP with a LAN cable so I had access to its specs and configurations and I found that the setting "Channel" was "autoscan (recommended)". Apparently, this "autoscan" told the router to fix its broadcast on the Channel 13, which is not in the list above of supported channels. So I forced the router to broadcast into one of the channels of the list and now it works perfectly. Probably, by trying on and on to connect it works as well because the "autoscan" changes from 13 to some other channel. In any case, it is better to check.

Jul 10, 2014 11:11 AM in response to thepetecom

Ugh... spoke too soon. Apparently, my MacBook Air will decide it doesn't like what ever channel my router is set to and will drop the connection. This happened yesterday and so I changed the channel and found my MBA would connect again. Then, just a few hours later, it decided it didn't like the new channel. So today I had to go through and try each channel that my router had available (only 1-11) until I found one that the MBA liked. This is not a good thing. I really hope Apple gets this sorted with an update soon. I really don't have time to take my laptop in. I've had some serious bad luck over the years with Apple and their customer service...

Aug 1, 2014 3:05 AM in response to liskabee

With my Mac Book Pro (2.4 GHz/ core i7) running OS X 10.7.5 (newly updated 3 days ago) I just experienced something very similar. System and wifi connections have been working perfectly … and then, this morning, the Mac Book gets the wifi timeout error. Three other devices are perfectly connected to the wifi, and a wifi router restart doesn't help. I CAN connect with the Mac Book via blootooth on the iPhone.


Not wishing to through out all the wifi settings (different servers I frequently use), I was reluctant to trash network preferences. So here is what worked for me: I simply removed the wifi router from my collection of "known networks" and loaded it again and reentered the password. Then .. bingo … it's in place again.


A simple remedy that might work for many of you experiencing the same timeout error.


cheers


Rein

Aug 4, 2014 9:36 AM in response to liskabee

I don't think this will solve the OP's problem but I thought I'd mention it just in case. I was thinking about how some folks mentioned turning off bluetooth solved their problem. This won't work for me as I use Bluetooth for a lot of things. Secondly, I had made no recent changes regarding how I ise Bluetooth devices. So what other changes had I made? i recently bought a USB 3.0 hub that I placed directly behind my MacBook Air. So, I simply dropped the hub behind my desk, rather than leaving it on the same surface as my MBA, and voila--suddenly the MBA could connect to my wifi again. Apparently, the hub (a cheap Dynex I got from BB on sale for $20) kicks off enough radiation to interfere with the MBA's wifi. Anyway, I hope this helps someone!

Jul 2, 2015 12:45 AM in response to thepetecom

Good grief, thanks for posting!


I was having the same problem with my iMac and was ready to blame Yosemite, my router/modem, even Chromecast, anything. strange that only my Mac was affected, all other devices connected fine. Tried nearly everything on the net, read you post about the hub, moved my cheap USB3 hub back and bam! All systems are go!


Thanks!

Jun 28, 2016 12:03 AM in response to liskabee

Mine was doing the same thing a couple of weeks ago. I finally figured it out it was wanting me to install an update. It's running and connecting, for now. My Macbook pro is 10.6.8. I'm sure i'ts a matter of time before it wont be able to run again due to outdated system. Turn on your airport and try to update it by going to your Apple icon (top left) click on "check for updates". It wont have any problem checking for those, you'll see. LOL. Hopefully it's as simple as that, and good luck, honey

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Wifi Connection Timeout - Macbook Pro?? Help!

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