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Level 1

1 points

Wifi Connection Timeout - Macbook Pro?? Help!

I was using my 13" macbook pro no problem two days ago. Woke up yesterday, completely unable to connect to the internet (both wifi and ethernet).

Despite using the wifi trouble shooting issues link I found (http://support.apple.com/kb/HT4628?viewlocale=en_US), I still have not been able to connect.

Does the symptom occur with more than one Wi-Fi device?
My roommates are all able to connect to the internet via wifi router and ethernet cable; only I can't access it
Make sure your software is up-to-date.
- Current Version: 10.7.5
- Unable to check to see if there is newer software to update as I have no internet connection to check (When I click under the apple menu > about this mac > verwion 10.7.5 > there is a "software update..." button; if I click it, it says "software udate can't check for updates because of a network problem. You are not connected to the internet".
Check your connections.
I have unpluged both the router and modem, and restarted my computer. I've also tried hitting the refresh button on the wifi router (as this normally fixes the problem)
Verify that you are using the recommended settings for your device.
- See Recommended settings for Wi-Fi routers and access points.
- I haven't had a problem with this; the wifi router is only 6 months old (d-link N300)
Restart your network devices.
Doesn't work

Clicking the wifi arches symbol on the top of my computer says that the wifi is on. When I click my network, it says to enter a password (I have the password; it worked 3 days ago to get a friends phone connected). Normally it remembers my password however. When I enter the pass, it spins and tries to load, then says that a connection timeout has occured.

Going through system preferances > network >, wifi (yellow dot) is at the top of the list, followed by ethernet (red dot) and firewire (red dot) on the left. Clicking "advanced" > TCP/IP, there is no IPv4 address there. Clicking renew DHCP lease doesn't do anything either.

What is going on? Why can't I connect at all? I'm right in the middle of finals (yay university) and this is quite inconveinent. When I phoned apple they said that to do tech support over the phone would cost 60$, which I can't afford at this moment. Any ideas??

MacBook Pro, Mac OS X (10.6.8)

Posted on Apr 17, 2013 4:30 PM

Best reply

CMCSK

Level 6

11,452 points

Posted on Apr 17, 2013 4:40 PM

Some of the things you may have already tried - First contact your ISP. You need to confirm that the issue is not on their end.

Change your router channel. Sometimes this is all you will have to do.

Power cycling the router. Read the router's user manual or contact their tech support for instructions.

System Preferences/Internet & Network/Network

Unlock the padlock

Locations: Automatic

Highlight Airport and/or Ethernet

Click the Assist Me button

In the popup window click the Diagnostic button.

System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.

Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.

http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease

No internet connection (wireless)

Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).

Delete all extra entries that you find.

Place a check mark next to "Remember networks this computer has joined."

Other resources to check into:

Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6

Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load

Netspot

How to diagnose and resolve Wi-Fi slow-downs

Pv6 troubleshooting

Mac OS X 10.6 Help: Solving problems with connecting to the Internet

What Affects Wireless Internet?

Solutions for connecting to the Internet, setting up a small network, and troubleshooting

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31 replies

mamma my

Level 1

12 points

Jun 28, 2016 12:03 AM in response to liskabee

Mine was doing the same thing a couple of weeks ago. I finally figured it out it was wanting me to install an update. It's running and connecting, for now. My Macbook pro is 10.6.8. I'm sure i'ts a matter of time before it wont be able to run again due to outdated system. Turn on your airport and try to update it by going to your Apple icon (top left) click on "check for updates". It wont have any problem checking for those, you'll see. LOL. Hopefully it's as simple as that, and good luck, honey

Wifi Connection Timeout - Macbook Pro?? Help!