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ipad screen black out with sound

My iPad which has been working well until yesterday. All of a sudden the screen just went black. I can see the faint backlight when I press the home button. It makes the "charging noise" when it's plugged in. I know it's working and charged, it's just that the screen isn't showing anything.

iPad 2 Wi-Fi + 3G

Posted on Apr 20, 2013 4:21 AM

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6 replies

Apr 20, 2013 4:21 AM in response to SiewHua

Try doing a hard reset: Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.

If that doesn't solve the issue, you could also try backing up the device and restoring the device as new.

In that case, follow the steps in: http://support.apple.com/kb/HT4137

NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.

If you're not able to restore the device, this one might help: http://support.apple.com/kb/HT1808

Using his article will erase everything on the device, so make sure you have a backup!

Good luck 🙂

ipad screen black out with sound

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