“Your Purchase Could Not Be Completed” iTunes Message

Can not buy. Products in the game. Then the words "Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/." Please tell me how to solve it.


[Re-Titled by Moderator]

iPhone 5, iOS 6.1.3

Posted on Apr 20, 2013 6:44 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2019 12:10 PM

Jayjayjay111 wrote:

I brought a iTunes card like always for the game war robots now it say I can’t purchase weapons can you please remove this block and never put it on the again. Thanks so much.


See Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support if your in-app purchase is being blocked due to local restrictions. See If your payment method is declined in the App Store or iTunes Store - Apple Support if you don't have any restrictions enabled.


tt2

1,938 replies

Nov 6, 2017 9:21 PM in response to inwBob

It appears to me that it's because:


possibility 1: you're logging in from a country outside your itunes id region.

possibility 2: it's your 1st purchase in a very long while.


I didn't try contacting apple. It could work, according to lots of other people. My solution is:


>> look for a complete version in itunes store. Lots of apps provide both free & paid versions to help you workaround such issues. Buy the paid version directly then bang! it's done.

Jan 26, 2018 10:52 PM in response to ElyQ1955

If you are getting a message to contact iTunes Support, which I assume that you are as that is what this thread is about, have you done so ?


If you’ve bought something and the purchase went through successfully but you haven’t received the item, contact the developer. If they can’t or won’t help contact iTunes Support via the emailed receipt or your purchase history.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

“Your Purchase Could Not Be Completed” iTunes Message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.