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iPad could not be activated

Recently updated it to iOS 6.1.3 and going through the activation it says that the iPad could not be activated because the activation server is temporarily unavailable. I've tried connecting the iPad to iTunes but it says the iTunes Store is temporarily unavailable. Is there a fix to this?

Posted on Apr 20, 2013 11:01 AM

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51 replies

Mar 23, 2016 2:26 PM in response to What I am

I just upgraded my iPad 2 (WiFi & Sim - 32GB) to the latest software, and...


"Your iPad could not be activated because the activation server is temporarily unavailable. Try connecting your iPad to iTunes to activate it, or try again in a few minutes."


When connecting to iTunes on my laptop i get this.


"iTunes was unable to verify your device.

Please disconnect and reconnect your device.

If the error persists, please visit your nearest Apple Store for assistance."


So far tried...

1) Restart (Power button)

2) Hard Restart (Power and Select button)

3) Above with sim out

4) Recovery Mode and upgrade option (Wire and PC logo)


Any other ideas before i have to go to the Apple Store?


Thanks

Mar 27, 2016 1:14 PM in response to MichelPM

It looks like they've come up with something (at least it worked for me on an iPad 2): https://support.apple.com/en-us/HT206214


Here's the summary:

To activate your iPad 2 (GSM model), update it to iOS 9.3 again using iTunes:


  1. Connect your iPad to a computer. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
  2. Open iTunes. Make sure that you have the latest version of iTunes.
  3. While your iPad is connected, force it to restart: Press and hold the Sleep/Wake and Home buttons at the same time. Keep holding down the buttons until you see the Recovery mode screen. (This screen will appear maybe 10 seconds after the big white Apple logo... just keep the buttons held down)
  4. When you get the option to restore or update in iTunes, choose Update.
  5. iTunes will try to reinstall iOS without erasing your data. If it takes more than 15 minutes, your iPad will exit recovery mode, and you'll need to repeat steps 2 and 3 again.
  6. After the update is complete, you need to leave your iPad connected to the computer and complete the activation setup process for your iPad using iTunes.


If iTunes doesn't recognize your iPad after the update is complete, disconnect your iPad and reconnect it to the computer. If it still doesn't appear, try to connect it to another computer to complete the setup process.

FWIW, I had to do the disconnect/reconnect step at the end. But it worked.

iPad could not be activated

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