how do i look up a purchase using credit card reference number

I have a number of itunes purchases on my credit card bill that i do not recognize. Can I back track the purchases by using the credit card reference number on the bill?

MacBook Pro, Mac OS X (10.7.4)

Posted on Apr 20, 2013 1:21 PM

Reply
1 reply

Apr 20, 2013 1:31 PM in response to dlw1957

If you log into your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases, which are sorted by date and show the iTunes order number (I'm not sure if in-app purchases and/or auto-renewing subscriptions show there).


If you can't find the item, and/or you don't think that it's yours, then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how do i look up a purchase using credit card reference number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.