Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dropbox won't show my pdfs properly

It's been about 10 days that Safari seems to have a problem with Dropbox.


Problem is this: I run a webiste and I link my pdf files to my Dropbox account (visitor clicks on a photo and gets redirected to Dropbox to get the pdf). Ten days ago, everything worked ok, now ALL my pdfs look like this

User uploaded file

Yet, when I downloaded some of them, they are ok and only SEEM to be ruined. I already contacted Dropbox Support and replied to me that this is not something they can do about it, since everything looks as it should when I use Google Chrome! Here is a snapshot of the document above as it should appear (shot taken using Chrome).

User uploaded file(It's in greek, don't bother trying to understand it, unless you're Greek, lol).


Why is this happening? What's wrong? I haven't messed up with any of Safari's preferances. Oh, by the way, a friend of mine was seeing everything ok in his Safari, while another one no (in Safari as well).


Thank you in advance!

iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.3)

Posted on Apr 20, 2013 3:54 PM

Reply
20 replies

May 10, 2013 4:49 AM in response to Dimitris Moshopoulos

Try this:


Quit Safari


Go to the Library folder in your normal (non-guest) account. It's hidden, but if you hold down the option key while clicking on the Go menu in the Finder, you'll see it.


Go to the Preferences folder.


Remove these four files, or whichever ones are there.

com.apple.Safari.LSSharedFileList

com.apple.Safari.plist

com.apple.Safari.RSS.plist

com.apple.Safari.plist.lockfile


Launch Safari, and view a pdf on Dropbox. Mine is now normal.

Dropbox won't show my pdfs properly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.