I have no sound on my IPad

I have lost the sound on my IPad. Does anyone know how I can check the problem?

iPhone 3GS, iOS 6.1.3

Posted on Apr 20, 2013 4:24 PM

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Posted on Apr 20, 2013 5:08 PM

Are you sure that you lost all sound... Even in the Music app? If you lost all sound, try rebooting the iPad.


Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.


If you have sound in the music app, system sounds are probably muted.


If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.

System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.

Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.

If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.

If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.

If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.

This support article from Apple explains how the side switch works.

57 replies

Sep 24, 2016 8:35 AM in response to carolynfrombaton rouge

I have tried everything I know how to get my speakers to work since the upgrade 7.03 no luck. I have an iPad 3. Now I know these units don't last forever but is much as we pay for them they should've lasted through the upgrade . This is so frustrating . This sound does work if I use external speaker or a headphone , I believe those speakers should be working without all of this hassle . If there is as many people having problems as I have seen online, Apple should take care of this I am thinking . It is so aggravating when I have talkEd to Apple they only suggestion that they had was to buy another iPad . My iPad was not that old when the problem first occurred.

Jan 11, 2017 10:03 AM in response to carolynfrombaton rouge

I have the same issue on two ipads, two iphones and an ipod. Since an update about 2 months ago, all 5 devices randomly lose all sound. Nothing makes any sound, like the speaker is disconnected. You can still connect to a Bluetooth speaker and play from that. Volume is up, not muted. No app or the OS can make any sound.


The solution for all 5 devices is the same: you have to reboot by holding down the power button then swiping the "reboot" swipe thing. After it reboots, sound is back.


This happens at least once a week. Before the update, this has never happened. It is a SW bug.

I have seen it happen twice right after being used on a bose minidoc II, but also happens without this.


We have a 3rd older ipad which also has no sound, but is not fixed by reboot. This one is different because if you blow through the charging port (its the old wide one), sound works while you are blowing. Stop blowing, sound stops. Sound is not good quality either. If you gently press an area to the right of the home button, sometimes you get a crackle of sound. We are assuming this one has a HW problem, which is a shame as the ipad has not been used much, and has never been dropped or similar.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have no sound on my IPad

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