User profile for user: applekirstin
applekirstin Author
User level: Level 1
0 points

ipod apps keep crashing and lock buttons broken im using assissive touch cant turn ipod off unless letting battery drain help

ipod keeps crashing whenever im on an app and i cant do anythiing anymore im using assssive touch because my lock button doesnt work and i dont want a new ipod cause i cNt afford it and how much would this be for a repair and also my ipod is extrremely slow i can hardly do anything on it anymore and i use it all the time can someone please help or give me a usefull answer thanks !

iPod touch, iOS 6.1.3

Posted on Apr 21, 2013 2:03 AM

Reply
1 reply
User profile for user: lllaass
lllaass
User level: Level 10
210,513 points

Apr 21, 2013 2:24 AM in response to applekirstin

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store and hear what they have to say.

Apple Retail Store - Genius Bar

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ipod apps keep crashing and lock buttons broken im using assissive touch cant turn ipod off unless letting battery drain help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up