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Why would an iPod go into "Recovery mode"?

My sisters iPod says it's in recovery mode. She "doesn't know" how it happened. Any ideas?

iPod touch

Posted on Apr 22, 2013 6:32 AM

2 replies

Apr 22, 2013 6:43 AM in response to nikbataclan

if you do a hard reset while connected to itunes, that might activate recovery mode.


Sometimes it happens during an update or trying to restore the device.


If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions


If you're not able to restore the device, you should use: http://support.apple.com/kb/HT1808


Using that last article will erase everything on the device, so make sure you have a backup!


Good luck 🙂


JW


Message was edited by: jesterwylde

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Why would an iPod go into "Recovery mode"?

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