freezing ipod

ever since i updated my ios, my ipod touch keeps on freezing whenever i access any application when connected to a wifi network, any solutions?

iPod touch, iOS 6.1.3

Posted on Apr 23, 2013 3:07 AM

Reply
1 reply

Apr 23, 2013 3:18 AM in response to Nicholas Governor

Try doing a hard reset: Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.

If that doesn't solve the issue, you could also try backing up the device and restoring the device as new.

In that case, follow the steps in: http://support.apple.com/kb/HT4137

NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.



Good luck 🙂

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

freezing ipod

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.