Price is greyed out when buying tv episode in iTunes

Question

Level 1

4 points

Price is greyed out when buying tv episode in iTunes

I am trying to download a tv episode from iTunes. I can find the episode but the price is greyed out and won't let me buy it. Any ideas?

iPad 2 Wi-Fi + 3G, iOS 6.1.3

Posted on Apr 23, 2013 4:16 AM

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Answer 1

Best reply

k.rutledge

Level 1

54 points

Apr 23, 2013 5:03 AM in response to babychat

On your iPad, go to Settings > General > Restrictions
Under the "Allow" section
Make sure that "iTunes" is toggled to "ON"
Under the "Allowed Content" section
Make sure your "TV Shows" is set to the appropriate rating (for ex. if it is currently set to "TV-G", your iPad will not let you purchase the latest episode of Walking Dead) 🙂

It might also be due to the fact that the TV show is already downloaded/purchased with your Apple ID. Or that the TV show episode has not yet been released.

Hope that does it!

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Answer 2

babychat Author

Level 1

4 points

Apr 23, 2013 5:15 AM in response to k.rutledge

Thanks for that, my restrictions were set to pg. :-)

Is there a way to override the download choice? I would like to download over the iPad Internet but because it is over 50mb it says I have to connect to wifi.

Thanks

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Answer 3

Apr 23, 2013 5:17 AM in response to babychat

You're welcome!

So you would like to download it over 3G/4G/Cellular, and not over Wifi/Internet? Am I understanding that correctly?

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Answer 4

Demo

Level 10

166,500 points

Apr 23, 2013 5:18 AM in response to babychat

No you cannot override the 50MB limit. You will have to download over WiFi or download in iTunes and sync to the iPad.

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Answer 5

babychat Author

Level 1

4 points

Apr 23, 2013 5:46 AM in response to k.rutledge

Yes, I have a large amount of data on my account that is due to expire soon and thought I could use that to download a couple of shows while away on holidays.

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Answer 6

babychat Author

Level 1

4 points

Apr 23, 2013 5:48 AM in response to Demo

Can I use the iPad as a hotspot?

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Answer 7

Demo

Level 10

166,500 points

Apr 23, 2013 5:56 AM in response to babychat

That is an interesting question and I don't know the answer. When you use the iPad as the hotspot, other devices can connect, but I don't know if the iPad can connect to its own hotspot. I am taking a guess and I would guess no it will not work. I have been wrong before and I know that I will surely be wrong again. 😀

You can try, but I have my doubts.

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