Im on a mid 2009 macbook air currently using snow leopard withenough space etc but when I try to download Mlion from the app store I get a this version isn;t compatibe with your mac message?

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Im on a mid 2009 macbook air currently using snow leopard withenough space etc but when I try to download Mlion from the app store I get a this version isn;t compatibe with your mac message?

hi all!

I'm on a mid 2009 macbook air, currently using latest veriosn 10.6.8 snow leopard with enough space etc but when I try to download Mountain Lion from the app store I get a 'this version isn't compatibe with your mac message' even though all the info I can find says it is. Any ideas?

Cheers!

MacBook Air, Mac OS X (10.2.x)

Posted on Apr 25, 2013 10:02 AM

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Answer 1

Apr 25, 2013 10:05 AM in response to 71roks

Please provide the model number for you MBA?

Allan

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Answer 2

MiiCK

Level 1

120 points

Apr 25, 2013 10:09 AM in response to 71roks

http://www.apple.com/osx/specs/

The above shows your MBA will be supported - but you need to be on 10.6.8 first before upgrading.

Check this page on how to find your version: Mac OS X: About This Mac window provides computer serial number

If you're not on 10.6.8, make sure you click the Software Update button to get your software fully up-to-date.

If you're on an earlier version, click HERE to buy Snow Leopard (10.6).

Hope this helps. 😎

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Answer 3

71roks Author

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Apr 25, 2013 10:18 AM in response to 71roks

Apologies I don't know here the model number is located!

Hardware Overview:

Model Name: MacBook Air

Model Identifier: MacBookAir1,1

Processor Name: Intel Core 2 Duo

Processor Speed: 1.6 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache: 4 MB

Memory: 2 GB

Bus Speed: 800 MHz

Boot ROM Version: MBA11.00BB.B03

SMC Version (system): 1.23f20

Serial Number (system): 73******Y51

Hardware UUID: 10D1AA1E-F565-588D-8A8A-8F43E775CF8B

Sudden Motion Sensor:

State: Enabled

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Answer 4

Apr 25, 2013 10:16 AM in response to 71roks

A macBook Air1,1 is an early 2008 machine and not supported. The late 2008 is the MacBook Air2,1.

Your MBA1,1 is not on the compatible listing.

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Answer 5

Apr 25, 2013 10:16 AM in response to 71roks

The MacBook Air is early 2008. Mountion Lion requires late 2008 MacBook Pro to install

Allan

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Answer 6

Lexiepex

Level 6

14,108 points

Apr 25, 2013 10:18 AM in response to 71roks

The max OS for your MBA is 10.7.5 Lion. MLion is not supported.

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Answer 7

71roks Author

Level 1

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Apr 25, 2013 10:21 AM in response to 71roks

Ha! Thanks guys!

I bought it as a refurb from Apple in Sept 2009 and was told it was less than 6 months old at the time! Is there any upgrading of the OS I can do? I have problem in that I have lost all audio output - one day I treid to listen to some music and there was no sound- no chimes nothing! I have tried the various forum advice to no avail so before I schelpp the machine to a genius bar and pay through the nose was advised to upgrade to latest OS....

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Answer 8

Apr 25, 2013 10:26 AM in response to 71roks

If you have Mac OS X 10.6.8 you can upgrade to Lion, 10.7.5 by calling 1-800-MY-APPLE and purchase the on-line upgrade code for the Mac App Store ($20), then download and install Lion. However, if you are having a hardware issue causing that loss of sound, an operating system upgrade will not help you.

It would be better to take the MBA to the genius bar, have the techs run their diagnostics and see what is wrong. The tests should be free, repair is not. At least find out first if it is worth it to you to upgrade the system.

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Answer 9

71roks Author

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Apr 25, 2013 10:29 AM in response to 71roks

Thanks so much people- you've been realy helpful- Genius Bar it is......😕 !

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Answer 10

Apr 25, 2013 10:31 AM in response to 71roks

You are welcome, and good luck with the Air.

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Answer 11

MiiCK

Level 1

120 points

Apr 25, 2013 11:39 AM in response to 71roks

I would imagine that you do not have phone support with Apple.

If you install new software you will be given 90 days of free technical support over the phone.

So, if I was you, and an upgrade was possible - then i'd upgrade and call AppleCare and they'll help you over the phone for free, saves you a trip to a Retail store 🙂

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