Previous 1 2 Next 19 Replies Latest reply: Jul 23, 2013 5:10 PM by bootknots
jbarrail Level 1 Level 1 (0 points)

I can open the desktop through finder, but my desktop is blank and unresponsive. I have tried, restarting, rebooting, cleaning the plist, the .DS and even reinstalling my Mountain Lion. I installed the app pathfinder, which it said might cause problems to the finder, could it be? how can i fix it?


MacBook Pro, OS X Mountain Lion (10.8.3)
  • Linc Davis Level 10 Level 10 (164,180 points)

    Select the icon of the Desktop folder in the sidebar of a Finder window and open the Info dialog.
    • Does the dialog show "You can read and write" in the Sharing & Permissions section?
    • In the General section, is the box labeled Locked checked?
    • What is the Kind?

  • jbarrail Level 1 Level 1 (0 points)

    This is the info

    Screen Shot 2013-04-26 at 7.59.32 PM.JPG

  • Linc Davis Level 10 Level 10 (164,180 points)

    When you say that your Desktop is "blank and unresponsive," what do you mean exactly? What are you unable to do?

  • jbarrail Level 1 Level 1 (0 points)

    Thank you very much for the help Linc Davis. Sorry if i take too long to answer, I thought I'd get somekind of notification if someone replied. But well.

     

    There are no icons showing, folders, hd, anything. It's just the backgroun image and nothing else. And with unresponsive I mean when I right click nothing happens, no menu, nothing shows up. And usually when I click on the desktop the menu bar shows FINDER, insted you can see I clicked on the desktop and the the menu bar still says SAFARI. If somehow it helps. I tried creating a new user, and the desktop worked perfectly. Probably, the problem is in my preferences, but i don't know how to fix it. I tried using ONYX, DISK UTILITY, MOUNTAIN LION CACHE CLEANER and CLEAN MY DESKTOP, but still, nothing. PLEASE HELP!

    Screen Shot 2013-04-29 at 7.39.20 PM.JPG

  • Linc Davis Level 10 Level 10 (164,180 points)

    Please read this whole message before doing anything.

     

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    Step 1

     

    The purpose of this step is to determine whether the problem is localized to your user account.

     

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    Test while logged in as Guest. Same problem?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

     

    Step 2

     

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • jbarrail Level 1 Level 1 (0 points)

    Ok. In the first case (new user) the desktop worked perfecftly. All the icons where there, I could create new folders and it was perfectly responsive. In the second case (Safe Mode) the situation persisted. No icons nor folders in the desktop and it was still unresponsive.

  • Linc Davis Level 10 Level 10 (164,180 points)

    Back up all data.

    Step 1

    Hold down the option key and select

    Go Library

    from the Finder menu bar. Move the following items from the Library folder to the Trash, if they exist:

    • Caches/com.apple.finder
    • Saved Application State/com.apple.finder.savedState

    Leave the Library folder open. Relaunch fhe Finder. If it works now, stop here. Close the Library folder.

    Step 2

    If you still have problems, move the following item from the open Library folder to another folder:

    • Preferences/com.apple.finder.plist

    Relaunch the Finder again. If it now works, your settings will be lost. Recreate them.

    If the issue is still not resolved, put the file you moved in step 2 back where it was. You don’t need to replace the items you moved to the Trash. Stop here and post your results.

  • jbarrail Level 1 Level 1 (0 points)

    Still with the same problem. There was no file in Cache/. I deleted the file in Saved Application State/. Nothing happened. Then went on to delete the fil in the Preferences/. and found this

    Screen Shot 2013-04-30 at 3.37.01 PM.JPG

    There are two files. Could this be the source of the problem? I deleted both, relaunchd the finder. NOTHING. and then, went back to the folder, and both files where there again.

  • Linc Davis Level 10 Level 10 (164,180 points)

    Triple-click anywhere in the line below to select it:

    ls -1A {,/}L*/{Ad,Compon,Fram,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* 2> /dev/null
    

    Copy the selected text to the Clipboard (command-C).

     

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

     

    Paste into the Terminal window (command-V).

     

    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.

     

    Post any lines of output that appear below what you entered — the text, please, not a screenshot.

     

    If any personal information appears in the output, anonymize before posting, but don’t remove the context.

  • jbarrail Level 1 Level 1 (0 points)

    /Library/Components:

     

     

    /Library/Frameworks:

    AEProfiling.framework

    AERegistration.framework

    Adlm.framework

    Adobe AIR.framework

    AudioMixEngine.framework

    EDWOCommon.framework

    EDWOInternet.framework

    GDAL.framework

    GEOS.framework

    GSL.framework

    IntegoiCalFramework.framework

    NyxAudioAnalysis.framework

    PROJ.framework

    PluginManager.framework

    SQLite3.framework

    TSLicense.framework

    UnixImageIO.framework

    iLifeFaceRecognition.framework

    iLifeKit.framework

    iLifePageLayout.framework

    iLifeSQLAccess.framework

    iLifeSlideshow.framework

    iTunesLibrary.framework

     

     

    /Library/Input Methods:

     

     

    /Library/Intego:

    IMailSenderTool

    IntegoStatusItem.bundle

    MIME.plist

    TaskManager

    integod

    netupdated.bundle

    virusbarrier.bundle

     

     

    /Library/Internet Plug-Ins:

    Disabled Plug-Ins

    Flash Player.plugin

    Flip4Mac WMV Plugin.plugin

    GDL Web Plugin.plugin

    Google Earth Web Plug-in.plugin

    JavaAppletPlugin.plugin

    OfficeLiveBrowserPlugin.plugin

    Quartz Composer.webplugin

    QuickTime Plugin.plugin

    SharePointBrowserPlugin.plugin

    SharePointWebKitPlugin.webplugin

    Silverlight.plugin

    flashplayer.xpt

    googletalkbrowserplugin.plugin

    iPhotoPhotocast.plugin

    npContributeMac.bundle

    npgtpo3dautoplugin.plugin

    nsIQTScriptablePlugin.xpt

    o1dbrowserplugin.plugin

     

     

    /Library/Keyboard Layouts:

     

     

    /Library/PreferencePanes:

    Flash Player.prefPane

    Flip4Mac WMV.prefPane

    Perian.prefPane

     

     

    /Library/QuickLook:

    GBQLGenerator.qlgenerator

    GSQuickLook.qlgenerator

    VMware Fusion QuickLook.qlgenerator

    iBooksAuthor.qlgenerator

    iWork.qlgenerator

     

     

    /Library/QuickTime:

    AC3MovieImport.component

    AppleAVCIntraCodec.component

    AppleHDVCodec.component

    AppleIntermediateCodec.component

    AppleMPEG2Codec.component

    AppleProResCodec.component

    DVCPROHDCodec.component

    FCP Uncompressed 422.component

    Flip4Mac WMV Advanced.component

    Flip4Mac WMV Export.component

    Flip4Mac WMV Import.component

    IMXCodec.component

    Perian.component

     

     

    /Library/ScriptingAdditions:

    Adobe Unit Types.osax

    SIMBL.osax

     

     

    /Library/Services:

    VirusBarrier X5 Service.service

     

     

    /Library/Spotlight:

    GBSpotlightImporter.mdimporter

    GSMDimporter.mdimporter

    LogicPro.mdimporter

    Microsoft Office.mdimporter

    iBooksAuthor.mdimporter

    iWork.mdimporter

     

     

    Library/Address Book Plug-Ins:

    .DS_Store

    AdiumAddressBookAction_AIM.scpt

    AdiumAddressBookAction_ICQ.scpt

    AdiumAddressBookAction_Jabber.scpt

    AdiumAddressBookAction_MSN.scpt

    AdiumAddressBookAction_SMS.scpt

    AdiumAddressBookAction_Yahoo.scpt

    SkypeABDialer.bundle

    SkypeABSMS.bundle

     

     

    Library/Input Methods:

    .localized

     

     

    Library/Internet Accounts:

    V1

     

     

    Library/Internet Plug-Ins:

    ClickToFlash.webplugin

    FacebookVideoCalling.bundle

    fbplugin_0_1_6.plugin

     

     

    Library/PreferencePanes:

    .1D8034ED63DA6D97

    .PE_mk2ZNQRthMITBbB0=

    AirServer.prefPane

  • Linc Davis Level 10 Level 10 (164,180 points)

    Uninstall SIMBL as follows. Back up all data before making any changes.

    Triple-click the line below to select it, then copy the text to the Clipboard (command-C):

    /Library

    In the Finder, select

    Go Go to Folder...

    from the menu bar, paste into the box that opens (command-V), and press return. A folder will open. From that folder, delete the items listed below (some may be absent.) You may be prompted for your administrator login password.

     

    • Application Support/SIMBL
    • InputManagers/SIMBL.bundle
    • LaunchAgents/net.culater.SIMBL.Agent.plist
    • ScriptingAdditions/SIMBL.osax

     

    Log out and log back in.

     

    Make sure you never reinstall SIMBL. It’s likely to come bundled with another third-party system modfication that depends on it. If you want trouble-free computing, avoid software that makes miraculous changes to other software, especially built-in applications. The only real exception to that rule is Safari extensions, which are mostly safe, and are easy to get rid of when they don’t work. SIMBL and its dependents are not Safari extensions.

  • jbarrail Level 1 Level 1 (0 points)

    Did just as you told me. Deleted all the files, except the one in InputManagers, the FOLDER didn't exist. But the rest was just as you told me. The problem persists, the desktop still blank and unresponsive.

  • Linc Davis Level 10 Level 10 (164,180 points)

    Did you log out?

  • jbarrail Level 1 Level 1 (0 points)

    yes I did. and then tried a restart.

Previous 1 2 Next