My MacBook Pro (13 in) is going really slow when I attempt to play a game. Any way to fix it?

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Level 1

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My MacBook Pro (13 in) is going really slow when I attempt to play a game. Any way to fix it?

I noticed that there is an update for the MacBook Pro w/ Retina Display (15 inch) for "a rare issue where users may experience slow frame rates when playing graphics-intensive games "

I have the same problem but I don't see an update for my laptop. This problem just started happening few days ago when I play an app called Red Crucible 2 (I've been playing for a while though) And I've already tried to play it on the game's website but I still have the same problem.... Help? 🙂

MacBook Pro

Posted on May 2, 2013 4:13 PM

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Answer 1

May 3, 2013 2:15 PM in response to Lilly281

Do me a favor, open a terminal, type system_profiler and let it run.

When its done, do a cmd-f and type 'Graphics/Displays'. When it finds it, select everything under it through 'Locations', copy, and paste it here.

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Answer 2

Lilly281 Author

Level 1

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May 5, 2013 12:55 PM in response to littlehawk4145

Here it is 🙂

Graphics/Displays:

Intel HD Graphics 4000:

Chipset Model: Intel HD Graphics 4000

Type: GPU

Bus: Built-In

VRAM (Total): 512 MB

Vendor: Intel (0x8086)

Device ID: 0x0166

Revision ID: 0x0009

Displays:

Color LCD:

Display Type: LCD

Resolution: 1280 x 800

Pixel Depth: 32-Bit Color (ARGB8888)

Main Display: Yes

Mirror: Off

Online: Yes

Built-In: Yes

Hardware:

Hardware Overview:

Model Name: MacBook Pro

Model Identifier: MacBookPro9,2

Processor Name: Intel Core i5

Processor Speed: 2.5 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache (per Core): 256 KB

L3 Cache: 3 MB

Memory: 4 GB

Boot ROM Version: MBP91.00D3.B08

SMC Version (system): 2.2f41

Serial Number (system): C1*******TY3

Hardware UUID: 16C33717-222C-53CC-8ED9-620ECB2BA1F8

Sudden Motion Sensor:

State: Enabled

Locations:

Automatic:

Active Location: Yes

Services:

Bluetooth DUN:

Type: PPP

IPv4:

Configuration Method: PPP

IPv6:

Configuration Method: Automatic

Proxies:

FTP Passive Mode: Yes

PPP:

ACSP Enabled: No

Display Terminal Window: No

Redial Count: 1

Redial Enabled: Yes

Redial Interval: 5

Use Terminal Script: No

Dial on Demand: No

Disconnect on Fast User Switch: Yes

Disconnect on Idle: Yes

Disconnect on Idle Timer: 600

Disconnect on Logout: Yes

Disconnect on Sleep: Yes

Idle Reminder: No

Idle Reminder Time: 1800

IPCP Compression VJ: Yes

LCP Echo Enabled: No

LCP Echo Failure: 4

LCP Echo Interval: 10

Log File: /var/log/ppp.log

Verbose Logging: No

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Answer 3

May 5, 2013 10:08 AM in response to Lilly281

ok so i thought that it might be a BootROM or SMC thing but it looks like its all in order. Reset your SMC though that might help.

http://support.apple.com/kb/ht3964

EDIT: Also go into all that i asked you to post and delete your Serial Number and UUID. the world doesn't need to know those. (should have told you thought at first. Sorry!)

EDITx2: and the reson that it was just for the 15"s was because the 15" have dedicated graphics chips and you dont.

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Answer 4

Lilly281 Author

Level 1

0 points

May 5, 2013 12:25 PM in response to littlehawk4145

thanks, it's working better now! hmmm but quick question, i can't find anywhere to edit what i posed or to delete my question?

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Answer 5

May 5, 2013 12:26 PM in response to Lilly281

down at the bottom of the bubble, to the left of reply and life, there should be edit.

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Answer 6

CMCSK

Level 6

11,452 points

May 5, 2013 12:27 PM in response to Lilly281

You have 15 minutes from the time click the "Add Reply" button to delete or edit a post.

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Answer 7

Lilly281 Author

Level 1

0 points

May 5, 2013 10:16 PM in response to CMCSK

oh great -_- well any way to delete my question? 🙂

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Answer 8

jaffa62

Level 1

0 points

Apr 20, 2015 2:45 AM in response to CMCSK

hi my son has the same problem

his pro is going slow and crashing

attached is the Etrecheck

Problem description:

running slow

crashing

EtreCheck version: 2.2 (132)

Report generated 4/20/15 7:37 PM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook Pro (15-inch, Late 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,2

1 2.4 GHz Intel Core i7 CPU: 4-core

4 GB RAM

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 114 - SN = D86145401QFDGDLA5

Video Information: ℹ️

AMD Radeon HD 6770M - VRAM: 1024 MB

Color LCD 1440 x 900

Intel HD Graphics 3000 - VRAM: 384 MB

System Software: ℹ️

Mac OS X 10.7.5 (11G63) - Time since boot: 0:4:34

Disk Information: ℹ️

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

disk0s1 (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 749.30 GB (503.81 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-8A8

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

HID compliant-mouse HID compliant-mouse

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ℹ️

Apple, Inc. MacBook Pro

Kernel Extensions: ℹ️

/Library/Parallels/Parallels Service.app

[loaded] com.parallels.kext.prl_hid_hook (7.0 15107.796624) [Click for support]

[loaded] com.parallels.kext.prl_hypervisor (7.0 15107.796624) [Click for support]

[loaded] com.parallels.kext.prl_netbridge (7.0 15107.796624) [Click for support]

[loaded] com.parallels.kext.prl_vnic (7.0 15107.796624) [Click for support]

/System/Library/Extensions

[loaded] com.logmein.hamachi (1.0) [Click for support]

[loaded] com.parallels.kext.prl_usb_connect (7.0 15107.796624) [Click for support]

Launch Agents: ℹ️

[running] com.logmein.hamachimb.plist [Click for support]

[loaded] com.parallels.desktop.launch.plist [Click for support]

[loaded] com.parallels.DesktopControlAgent.plist [Click for support]

[running] com.parallels.vm.prl_pcproxy.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.logmein.hamachi.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.parallels.desktop.launchdaemon.plist [Click for support]

[failed] com.torch.update.agent.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.jdibackup.ZipCloud.autostart.plist [Click for support]

[loaded] com.jdibackup.ZipCloud.notify.plist [Click for support]

[running] com.mackeeper.MacKeeper.Helper.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

[loaded] com.valvesoftware.steamclean.plist [Click for support]

User Login Items: ℹ️

Launcher.patch UNKNOWN (missing value)

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Speech Startup Application (/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogn ition.framework/Versions/A/Speech Startup.app)

Steam 2 Application (/Users/[redacted]/Desktop/Steam 2.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Skype Application (/Users/[redacted]/Desktop/Skype.app)

Google Chrome Application Hidden (/Users/[redacted]/Desktop/Google Chrome.app)

Spotify Application Hidden (/Users/[redacted]/Applications/Spotify.app)

Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.1

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

Unity Web Player: Version: UnityPlayer version 3.5.0f6 - SDK 10.6 [Click for support]

SharePointBrowserPlugin: Version: 14.1.0 [Click for support]

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

3% fontd

2% Spotify

2% WindowServer

2% SpeechRecognitionServer

2% prl_disp_service

Top Processes by Memory: ℹ️

217 MB Spotify Helper(2)

139 MB Google Chrome Helper(3)

106 MB Skype

102 MB Google Chrome

94 MB steam_osx(2)

Virtual Memory Information: ℹ️

1.34 GB Free RAM

2.65 GB Used RAM

0 B Swap Used

Diagnostics Information: ℹ️

Apr 20, 2015, 07:32:16 PM Self test - passed

Apr 18, 2015, 06:20:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/dota_osx_2015-04-18-182049_[re dacted].crash

Apr 18, 2015, 03:02:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/dota_osx_2015-04-18-150213_[re dacted].crash

Standard users cannot read /Library/Logs/DiagnosticReports.

Run as an administrator account to see more information.

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