It's interesting that there are relatively few comments here on this issue, given that it's obviously system wide. I posted it on Facebook and asked all of my friends to try to send me a long text or emailI and all who replied said they got the same thing. But then there was lots of, "I've never used her that way before" comments, which surprised me. Maybe there are just a few of us who take full advantage of Siri's capabilities. You would think that Apple employees would be doing so, however, and they would be the first to notice and address it.
I was optimistic after I spoke to them and they agreed that it's a system-wide problem, but nothing has been done yet. And that call-back that I got started with, "How can I help you today?" I told them the problem should be there, fully-reported.
"So you're having trouble with Siri?"
Sigh. I told her I was told it was a sytsem-wide issue and asked if there were any updates. She said, "Oh, if it's a system-wide issue that you've reported, they will let you know when it's fixed." Really? All of us? Somehow I don't believe it. And how two Apple employees can replicate this problem on their own phones and not send it up to the ranks pretty quickly, I just don't get.
And I agree with asfdj -- my initial reaction to this was how freaking insulting and condescending this was. It's exactly how I put it in my complaint to them. If you have not complained, go to the address posted by JapookiRuin above. Advisors always SAY that those comments are taken seriously, but I don't know. It doesn't hurt, though.