My Mac freezes and only mouse moves

I had it happen nearly daily but I think I have found the culprit. In my case the issue only appeared on two Macs (iMac & MBP) that had Evernote installed, and usually when scrolling in Safari, so I suspect Evernote's web clipping feature is at fault. Uninstalled Evernote from the iMac and it hasn't frozen in a week. Installed Evernote again, and it froze within 24 hours. So I removed it again and things work fine.

I really love it when someone gives an easy solution that works.

I really don't love it when I have to wade through several swamps of Stuff to get to something simple that works.

Like "clean and blow out along the edges of your trackpad".

Or in this case, disable Evernote.

I did indeed have Evernote active. How'd that happen? I don't know; never used it.

Quit Evernote and the mouse/trackpads are active again.

Explains why things worked for awhile after restarts and reboots, until Evernote got into the act.

Wish there was a way for simplest solutions to rise to the top! X-ing Evernote worked for me. Best.

How much RAM do you have? Although the tech specs state 2gb required, users experience on here suggests that anything less than 4g and MLion will slow to a crawl.

The shutdown time you experience sounds normal to me - I've an early '09 and a late '09 and they both take that sort of time.

The next time you have the problem, note the exact time: hour, minute, second.

If you have more than one user account, these instructions must be carried out as an administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View ▹ Show Log List

from the menu bar.

Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Can you reproduce the freeze; that is, can you make it happen?

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

GPU Debug Info Start

That usually indicates a hardware fault in the graphics subsystem, but might also represent a bug in the drivers.

Make a "Genius" appointment at an Apple Store.

Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

*An SSD doesn't need to be zeroed.

Hi,

I experience often a freeze of my IMac 27 running OS X 10.9. The freeze happens when I'm using safari and only the mouse pointer moves, everything else is freezed. The only solution is to reboot the IMac. I start experiencing this more after 10.9 update.

HELP!!!

Thanks a lot.

Andrea

Hopefully not too many...looks like the issue started at just after noon my time

9/21/14 12:03:09.049 PM SecurityAgent[645]: 8837325: Attempting to SIGCONT to pid #646 failed, with errno=#1, or the process failed to actually start

9/21/14 12:03:39.176 PM SecurityAgent[645]: FAILURE: Failed to open property list at file:///private/var/db/launchd.db/com.apple.launchd.peruser.501/overrides.plist for reading. (The operation couldn’t be completed. Permission denied)

9/21/14 12:03:39.176 PM SecurityAgent[645]: launch_msg(): Operation not permitted

9/21/14 12:03:39.215 PM SecurityAgent[645]: FAILURE: Failed to open property list at file:///private/var/db/launchd.db/com.apple.launchd.peruser.501/overrides.plist for reading. (The operation couldn’t be completed. Permission denied)

9/21/14 12:03:39.215 PM SecurityAgent[645]: launch_msg(): Operation not permitted

9/21/14 12:03:39.250 PM SecurityAgent[645]: FAILURE: Failed to open property list at file:///private/var/db/launchd.db/com.apple.launchd.peruser.501/overrides.plist for reading. (The operation couldn’t be completed. Permission denied)

9/21/14 12:03:39.250 PM SecurityAgent[645]: launch_msg(): Operation not permitted

9/21/14 12:03:43.174 PM syncdefaultsd[647]: Fixing push token

9/21/14 12:03:45.589 PM SecurityAgent[645]: FAILURE: Failed to open property list at file:///private/var/db/launchd.db/com.apple.launchd.peruser.501/overrides.plist for reading. (The operation couldn’t be completed. Permission denied)

9/21/14 12:03:45.589 PM SecurityAgent[645]: launch_msg(): Operation not permitted

9/21/14 12:05:01.000 PM kernel[0]: considerRebuildOfPrelinkedKernel prebuild rebuild has expired

9/21/14 12:06:00.053 PM com.apple.launchd.peruser.501[242]: (com.apple.appleseed.seedusaged) Throttling respawn: Will start in 10 seconds

9/21/14 12:06:34.220 PM com.apple.SecurityServer[15]: Killing auth hosts

9/21/14 12:06:34.221 PM com.apple.SecurityServer[15]: Session 100022 destroyed

9/21/14 12:06:34.221 PM com.apple.SecurityServer[15]: Killing auth hosts

9/21/14 12:06:34.221 PM com.apple.SecurityServer[15]: Session 100009 destroyed

9/21/14 12:08:22.931 PM com.apple.backupd[635]: Finished scan

9/21/14 12:08:22.937 PM com.apple.backupd[635]: Deep event scan at path:/Users/miller6824/Desktop/Pictures/iPhoto Library/Database/apdb reason:contains changes|must scan subdirs|found in deep scan|missed reservation|file event|

9/21/14 12:08:23.513 PM com.apple.backupd[635]: Finished scan

9/21/14 12:08:23.514 PM com.apple.backupd[635]: Not using file event preflight for Macintosh HD

9/21/14 12:10:54.553 PM com.apple.backupd[635]: Found 1588 files (644.7 MB) needing backup

9/21/14 12:10:57.016 PM com.apple.backupd[635]: 6.38 GB required (including padding), 635.76 GB available

9/21/14 12:17:21.085 PM com.apple.SecurityServer[15]: Session 100024 created

9/21/14 12:17:31.038 PM xpcproxy[707]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

9/21/14 12:18:02.705 PM com.apple.backupd[635]: Copied 2094 items (327.7 MB) from volume Macintosh HD. Linked 28384.

9/21/14 12:18:25.005 PM com.apple.backupd[635]: Will copy (2.6 MB) from Macintosh HD

9/21/14 12:18:25.005 PM com.apple.backupd[635]: Found 78 files (2.6 MB) needing backup

9/21/14 12:18:25.006 PM com.apple.backupd[635]: 5.61 GB required (including padding), 635.42 GB available

9/21/14 12:18:39.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=716[ksadmin] final status 0x0, allowing (remove VALID) page

9/21/14 12:18:39.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=717[ksadmin] final status 0x0, allowing (remove VALID) page

9/21/14 12:19:21.798 PM Safari[376]: unlockFocus called too many times. Called on <ButtonPlus: 0x608000178a80>.

9/21/14 12:19:37.155 PM com.apple.backupd[635]: Copied 140 items (2.7 MB) from volume Macintosh HD. Linked 2621.

9/21/14 12:19:54.764 PM com.apple.backupd[635]: Created new backup: 2014-09-21-121954

9/21/14 12:20:01.439 PM mdworker[736]: (Error) Import: Could not create instance for plugIn 'file:///Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotl ightImporter.mdimporter/'

9/21/14 12:20:01.439 PM mdworker[736]: (Error) Import: BAD IMPORTER ~~~~~~~~~~~~~~~~~~ file:///Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotli ghtImporter.mdimporter/

9/21/14 12:20:08.731 PM com.apple.SecurityServer[15]: Session 100025 created

9/21/14 12:20:23.882 PM com.apple.backupd[635]: Starting post-backup thinning

9/21/14 12:21:09.784 PM com.apple.backupd[635]: Deleted /Volumes/Seagate/Backups.backupdb/Macintosh/2014-09-20-114611 (6.3 MB)

9/21/14 12:21:09.784 PM com.apple.backupd[635]: Post-backup thinning complete: 1 expired backups removed

9/21/14 12:21:10.125 PM com.apple.backupd[635]: Backup completed successfully.

9/21/14 12:21:33.050 PM mdworker[742]: (Error) Import: Could not create instance for plugIn 'file:///Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotl ightImporter.mdimporter/'

9/21/14 12:21:33.050 PM mdworker[742]: (Error) Import: BAD IMPORTER ~~~~~~~~~~~~~~~~~~ file:///Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotli ghtImporter.mdimporter/

9/21/14 12:22:00.026 PM com.apple.launchd.peruser.501[242]: (com.apple.appleseed.seedusaged) Throttling respawn: Will start in 2 seconds

9/21/14 12:23:19.301 PM WindowServer[137]: disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.

9/21/14 12:23:19.348 PM WindowServer[137]: common_reenable_update: UI updates were finally reenabled by application "Mail" after 1.05 seconds (server forcibly re-enabled them after 1.00 seconds)

9/21/14 12:28:02.515 PM CrashPlanService[66]: __TCCAccessRequest_block_invoke46: Connection invalid

9/21/14 12:30:37.939 PM xpcproxy[770]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

9/21/14 12:30:38.829 PM recentsd[529]: Failed to get Mail account information in a timely manner

9/21/14 12:30:39.087 PM com.apple.SecurityServer[15]: Session 100026 created

Try cleaning the dust bunnies out of your video card. For months I had this same problem, finally realized the heat sink channels on my video card were choked with dust. Cleaned them out and haven't had a crash in days.

I've been tracking this issue for a couple of years but have never been able to resolve it, until I stared having problems with Safari. Safari would slow down leaving me waiting for the "beachball from ****" to stop spinning whenever I tried to scroll through a page or enter data on a webpage. So I gave up on Safari and started using Google Chrome as my browser. It's been two months now and my screen has not frozen and surfing the web is now responsive and fast. I don't know what's behind any of this. I only know I haven't had to reboot my Mac since I abandoned Safari for Chrome.