"Your apple id has been disabled"
I went to update my apps and i got a message saying "Your apple id has been disabled". Why so. I havent changed anything on my account.
iPhone 4
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I went to update my apps and i got a message saying "Your apple id has been disabled". Why so. I havent changed anything on my account.
iPhone 4
It is possible that the itunes store has disabled your ID for reasons like a disputed charge etc. You should call up itunes support and get them to verify why it is disabled. They should be able to fix the problem.
Call iTunes, they might have disabled it owing to a disputed charge etc. They should be able to fix the problem.
This dose not work at all. They hang up on you all the time.
Hi Everyone,
I got the same problem where apple id works everywhere except for the iPhone. Every other data can be restored from iCloud except for Apps
Things I did to fix it -
Called the Apple Support people by scheduling time and I got a call from them
The Apple CSR person asked for my apple id, DOB, first name, last name
Told me to goto Settings -> iTunes and App Store, click on Apple ID, select View Apple ID (enter password if prompted) and make sure payment information is updated. Everything was fine, still no go.
She then transferred me to the iTunes Department where another person took few more details and in 2 minutes just unlocked my ID
Issue - There was a recurring subscription that I had cancelled and the bank has thought that it was a fraud and had placed a lock on my Apple ID. This seems to be the case 90% of the time.
NOTE - Simply resetting password in iForgot or logging out and logging back in will not resolve the issue.
Hopefully this post is helpful enough. Have a nice day everyone
I used the advice from rnicks -- I called the Apple Care team and told them that there was a problem with the iTunes account due to a disputed charge. The Apple Care person was very helpful and transferred me to the iTunes support. I had to answer my security questions, provide the credit card info (partially, not in full), and it was reinstated. They were very helpful (Tiesha at Apple, and Mac at iTunes), walked me through the steps of turning off credit card charges to avoid any future charges, and I was up and running in less than 10 minutes all in.
help me......im in Malaysia.....theres no apple support here....i cant call anyone......and i have changed my password like 7 ties now
You've also logged out and back into your account everywhere that you're using it : What to do after you change your Apple ID email address or password - Apple Support ? If you have then try this form to contact Support and see if they can/will re-enable it : https://www.apple.com/emea/support/itunes/contact.html
Go into your settings and reset your phone yourself. You will lose nothing of importance...no pictures, etc..just apps that you can retrieve again.
~Lindsay
THANK YOU! your post was very clear and sorted out my ongoing issue in less than 30 mins. 🙂
Same Here
I have been having this same issue. After an hour on the phone with Apple Support, it was a simple fix. My payment information was outdated and the card on file was no longer active. I simply changed my billing information with the iTunes support center. Not sure if this is everyone else's issue but it's worth a try. Save yourself time and go right to the iTunes billing/support department. Good luck!
When I call them they always hang up on me. I don't know why they hate me.
I Hate apple for doing to us it just makes
me so frustrated because Im at the point where I cant even use
my apps anymore I think Apple needs to take a look
at its own system I hate and apple doesn't even help they cant
even Fix
sometimes is has to do with iTunes and the billing. I would call apple support and ask to speak to iTunes. i know in a lot of cases its about iTunes billing why your apple id has been disabled
"Your apple id has been disabled"