ipod not enough memory despite 9gb of FREE space

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Kini2013 Author

Level 1

8 points

ipod not enough memory despite 9gb of FREE space

I have been unable to sync my iPod Touch (the latest model at 32gb) - for - I think - well over 6 months now! iTunes is up to date on the computer (iOS 6.13) but every time I try to sync the device with my iTunes, it fails and comes back with a message that it cannot be synced because there is insufficient memory for all the items in the iTunes library - It says 4.78 gb are required in order to sync to the iPod Touch, however I HAVE 9.35 gb of available space in the device! .

The sole reason I bought this newer (32 gb) model was because I needed more storage space because my older gen iTouch was not syncing for the same 'lack of free space'... It was just an 8gb so I wasn't surprised. The new gen 32gb iTouch worked fine at first but now I apparently have over 9 gb of space I cannot use and I cannot sync the iTouch device anymore.

I am hoping SOMEone has a fix for this ghost memory issue!

iPod touch (5th generation), iOS 6.1.3, I also have an iPad in iTunes

Posted on May 10, 2013 10:09 AM

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Answer 1

lllaass

Level 10

210,513 points

May 10, 2013 10:13 AM in response to Kini2013

Are you sure that the message says you need 4.78 GB more (it needs a total of 9.35 plus 7.78)?

Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.

How much is the "other"

Try unyncing all music and resyncing.

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Answer 2

Kini2013 Author

Level 1

8 points

May 10, 2013 10:20 AM in response to lllaass

Yes, I am sure - and I do believe that "4.78 GB more is required" is a consistent number. Here is what I have according to the colored bargraph in iTunes:

Audio = 15.68 GB (1642 songs)

Photos = 171.7 MB (82 photos)
Apps = 1.91 GB (9 apps)

Other = 1.13 GB

FREE = 9.35 GB Free

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Answer 3

lllaass

Level 10

210,513 points

May 10, 2013 10:23 AM in response to Kini2013

But how much addition media are you trying to sync to the iPod?

I would reviews the setting /checkmarks for syncing since you may be syncing more media than you think

iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad

or

iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad

Also try syring less

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Answer 4

Kini2013 Author

Level 1

8 points

May 10, 2013 10:32 AM in response to lllaass

Just a few songs and audiobooks - those are the only additions. I never sync photos, videos/movies/tv shows, etc. and have very few apps. I DO suspect it somehow involves the fact that I also have an iPad - I think the issue with syncing the old iTouch began when I first synced the iPad - It seemed as though iTunes was not differentiating between two (though each was titled differently) becuase it kept trying to put the apps I had for the iPad onto the iPod (which at that time was just an 8gb device), so I purchased the 32gb 5th gen model and all was well for a while. I no longer sync the iPad via the computer - I had hoped it would avoid the issue, but it apparently didn't

I'll follow the link for Windows to see if it helps, & will report back. Thanks!

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