Problems uninstalling Mackeeper

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Problems uninstalling Mackeeper

I have been trying to uninstall Mackeeper from my computer since getting pop ups saying to upgrade it. I only used it once on the free offer to scan and fix some issues on my computer several months back, but on advice from a friend decided not to pay for it.

I tried uninstalling it by dragging the icon to my trash but it just bounces out of the trash and won't uninstall. More worrying is when I go into Activity Monitor and see the Mackeeper helper and try to force quit it, this does not work! I have restarted my computer twice and still it will neither stay in the trash nor force quit the helper. I then contacted online helper for Mackeeper and after explaining all this he wanted remote access to my computer which I was not comfortable with. He then sent me a link to download a programme in order to uninstall Mackeeper, which I find very bizarre you need another programme to uninstall it and am getting concerned as my friend had warned me about this programme and I am wondering what it may be doing to my computer.

Can anyone help with any other options to delete this programme and why the helper will not force quit?

Joe

Mac Pro, OS X Mountain Lion (10.8.2)

Posted on May 12, 2013 5:06 AM

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Answer 1

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OGELTHORPE

Level 9

57,305 points

May 12, 2013 5:19 AM in response to Mr_Joe

Have you tried these instructions?

http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

Ciao.

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Answer 2

Mr_Joe Author

Level 1

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May 12, 2013 5:29 AM in response to OGELTHORPE

Thank you. I followed the one where it said go into Finder and find the app from there. Don't know why it would not work dragging the icon from the Launchpad, but in any event this worked.

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Answer 3

OGELTHORPE

Level 9

57,305 points

May 12, 2013 5:38 AM in response to Mr_Joe

I am pleased to hear that. Keep away from MacKeeper.

https://discussions.apple.com/docs/DOC-3036

Ciao.

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Answer 4

Mar 3, 2015 7:33 AM in response to OGELTHORPE

Hi,

I stupidly allowed MacKeeper onto my computer and now having trouble getting it off. I followed the linked you shared back in 2013 that folks said worked for them. Within that link I went to this http://help.mackeeper.zeobit.com/Manual/GettingStarted/UninstallingMacKeeper.htm l which has a visual step by step. I am able to put the icon for the application in the trash (step 4) but I am never actually prompted to UNINSTALL it (step 5). I've emptied my trash but I can tell something is still wrong because I'm getting tabs popping up every time I try to open a new one myself. What can I do?

Thanks

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Answer 5

OGELTHORPE

Level 9

57,305 points

Mar 3, 2015 12:04 PM in response to KQuongCharles

KQuongCharles wrote:

I stupidly allowed MacKeeper onto my computer and now having trouble getting it off. I followed the linked you shared back in 2013 that folks said worked for them. Within that link I went to this http://help.mackeeper.zeobit.com/Manual/GettingStarted/UninstallingMacKeeper.htm l which has a visual step by step. I am able to put the icon for the application in the trash (step 4) but I am never actually prompted to UNINSTALL it (step 5). I've emptied my trash but I can tell something is still wrong because I'm getting tabs popping up every time I try to open a new one myself. What can I do?

Things may have changed when those instructions were posted. Try this:

http://www.macworld.com/article/2861435/how-to-uninstall-mackeeper-from-your-mac .html

Ciao.

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