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dvd and CD drive not working it will not accept any disc

i mac has not being accepting any disc for a couple of weeks i need it to work

iMac (27-inch Mid 2011)

Posted on May 12, 2013 7:40 AM

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Posted on Jan 23, 2014 2:03 PM

I found a lot of people on the internet were complaining about the same issue and discounting the first crazy (so i thought) bit of advice I read I set about reinstalling drivers, rebooting, reinstalling Snow Leopard, PRAM reset, deleting permissions etc etc to no avail. So as a last resort, totally fed up at this point and resigned to buying a new DVD drive / Macbook I remembered the first bit of advice I read.


I took out my Tesco Clubcard, wrapped it in a Vision Express lense cloth, jammed it about 3 cm's in to the optical drive slot and wiggled it about a bit. I couldn't beleive the amount of crud that came out of it. I used the same method with several baby wipes and guess what...


It worked!!!


I can now play all my DVD's and CD's


Wish I'd just done this in the first place.


Matt

62 replies

Jul 6, 2014 5:38 AM in response to mattcurtis777

mattcurtis777 - this absolutely worked for me as well. I reset the SMC, the PRAM and the NVRAM and to no avail. I then took a baby wipe, cut it in half, put it around a credit card, stuck it in probably a little further than 3 cm, moved it around for a while, some crud came out. I then inserted a blank DVD (my goal) and what do you know - it recognized it and didn't eject it like it had been doing. Thanks! So net-net folks - start with this approach first.

Aug 13, 2014 2:02 PM in response to mattcurtis777

Matt, thanks! My drive has not worked for the longest time, and I was really sad about that. Today I read your post, and I wrapped a lens cloth in a business card and went to work... you are right, unbelievable amount of dust! And once I got enough dust out, I tried putting a CD in, and recognized it right away! I can't believe how happy I am over a stupid CD-ROM drive.... My life must be filled with first world problems...

Sep 30, 2014 11:01 PM in response to mattcurtis777

Thank you so much Matt!! This is the first time my cd/dvd player has worked in years! The card trick really worked. It didn't work right away. I worked on it for about 30 minutes before it would accept my cc's. I found that for me it wouldn't work until I used the baby wipes to moisten the inside. THEN the cloth was able to pull all the junk out. To all who also have this problem- just be persistent!

dvd and CD drive not working it will not accept any disc

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