Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iTunes 11.0.3 randomly crashes while playing music, any fixes?

Recently, my iTunes 11.0.3 started crashing my 2 year old iMac running Mountain Lion at random intervals when playing music or playing a CD. When this happens, the computer goes dark and when the mouse is moved or keys touched, it comes back to the login screen. This never happened before iTunes 11.0.3 update was downloaded. Anyone else seen this? iMac has 10.8.3 running with 4 GB of memory and has no other issues.

iTunes -OTHER, OS X Mountain Lion (10.8.3)

Posted on May 15, 2013 12:58 PM

Reply
23 replies

Jun 4, 2013 7:28 AM in response to lavgreen

Add another victim to the list.


Early 2009 20" iMac, 2.66 GHz Core 2 Duo, 8 GB RAM


Have it running as an itunes server for Apple TV, crashed daily (unclear if it was actually related to playback or not)


Regardless, I deleted the old iTunes using sudo through the terminal and used Time Machine to restore the previous version of iTunes as described by W. Raider above and have had no problems since.


Clearly there is an issue with 11.0.3

Jun 5, 2013 12:29 PM in response to W. Raider

I had to do the same thing, and revert back to iTunes 11.0.2 - i had to change the permissions of itunes so everyone can read & write before I could delete itunes 11.0.3, then restored with time machine. I couldn't recall the sudo command to delete it.


My time machine backup of the iTunes Library.itl was from about 22 hours before the upgrade on june 1st, but I had saved a copy from just minutes before I did the upgrade to 11.0.3, so I didn't lose anything (i.e. didn't have to re-add music and movies to library, since nothing had changed since).

my iTunes 11.0.3 randomly crashes while playing music, any fixes?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.