Safari running VERY slow.

My Mid-2009 Macbook Pro's OS is Mountain Lion, by the way.


Ever since a week or so ago, 70% of the time, Safari takes 8-20 seconds to load a page.


Before this, pages were loading 2-5 seconds.


What's happening?


I have Webroot SecureAnywhere, so it's not malware.

MacBook Pro (15-inch 2.53 GHz), OS X Mountain Lion (10.8.3)

Posted on May 19, 2013 6:43 PM

Reply
23 replies

May 19, 2013 7:22 PM in response to Her Poodle

Do this and come back and paste the results


Tune up your Mac here


Etresoft is safe, he's a regular here at Level 7. You can allow it to install past Gatekeeper (system preferences >security> downloads to anywhere for now)



Uninstall the anti-malware for now and reboot, it's really not needed as Apple has installed one in OS X 10.6.8 and above. They make changes that conflict with restrictive anti-malware.


Security Steps and Behavior



Run the #12 OnyX cache cleaning routine here, it will take some time to complete, this usually does the trick for Safari slow issues.


OnyX is safe, so you can allow it to install past Gatekeeper (system preferences >security> downloads to anywhere for now)


Step by Step to fix your Mac



Read here to eliminate other network issues


Diagnosing network issues



Also mention your download speed as advertised by your ISP, 2-5 seconds is really slow. Safari for me on 25 Mb/s is 1.5-2 seconds and 1 second on tweaked Firefox.



Should give a excellent picture of your situation and we can recommend a course of action. 🙂

May 19, 2013 7:48 PM in response to Her Poodle

In OS X 10.8 Apple installed what Windows also uses, signed software that the developer is on record with Apple.


So on 10.8 it might not install at all unless Gatekeeper is temporarily turned off, but you can turn it back on once the software is installed.


If you’re sure the app is safe, you can manually override Gatekeeper by Control-clicking the app and choosing to open it.


https://www.apple.com/osx/what-is/security.html



I haven't checked if Etresoft or OnyX is signed or not as I'm on 10.6, so it might just install without Gatekeeper saying a thing.


I've used both and they work as expected, OnyX I've used since OS X 10.2 or so, it's got a solid reputation.


https://en.wikipedia.org/wiki/OnyX


I won't steer you wrong, I've been with Apple on record for over a decade, actually over 2 decades, jesus I old. 😁

May 19, 2013 7:49 PM in response to Her Poodle

Her Poodle wrote:


I don't want to rely on a third-party program.


Well your already relying upon a third party software and it's likely screwing up your machine like many anti-malware does to Mac's.



OnyX is the safest way to complete a LOT of scary and complicated Terminal commands that clean out all the system etc., caches and let them rebuild.


Corrupt caches are a big problem with slowdown issues in Safari.



So are you onboard?

May 19, 2013 7:54 PM in response to Her Poodle

Her Poodle wrote:


I just wanna figure out why it's slow. And how to make it fast again.


We don't know at this point, all we can do is throw some things at it and have it speak something back and give us a clue what it is. Software is complicated.


If you rather have a local PC/Mac tech come to your house then opt for that, but that's going to be expensive, why this forum is here and monitored by Apple.

May 19, 2013 9:45 PM in response to Her Poodle

Hardware Information:

MacBook Pro - model: MacBookPro10,2

1 2.6 GHz Intel Core i5 CPU: 2 cores

8 GB RAM


Video Information:

Intel HD Graphics 4000 - VRAM: 768 MB


System Software:

OS X 10.8.3 (12D78) - Uptime: 0 days 11:17


Disk Information:

APPLE SSD SM256E disk0 : (251 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

disk0s2 (disk0s2) <not mounted>: 250.14 GB

Recovery HD (disk0s3) <not mounted>: 650 MB



USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


FireWire Information:


Kernel Extensions:

com.trusteer.driver.gakl_driver_2 Version: 1


Problem System Launch Daemons:


Problem System Launch Agents:

[failed] com.apple.mrt.uiagent.plist


Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.motive.systemDaemon.plist

[loaded] com.trusteer.rooks.rooksd.plist


Launch Agents:

[loaded] com.motive.userAgent.plist

[loaded] com.trusteer.rapport.rapportd.plist


User Launch Agents:

[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

[loaded] com.google.keystone.agent.plist


User Login Items:

iTunesHelper

Safari

Dropbox

AdobeResourceSynchronizer


3rd Party Preference Panes:

Flash Player

Rapport


Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

JavaAppletPlugin.plugin

npMotive.plugin

QuickTime Plugin.plugin


User Internet Plug-ins:


Bad Fonts:

None


Top Processes by CPU:

11% usbmuxd

4% Dock

3% AppleMobileBackup

2% WindowServer

1% EtreCheck

1% fontd

0% Finder

0% filecoordinationd

0% iTunes

0% coreservicesd



Top Processes by Memory:

213 MB iTunes

164 MB WindowServer

123 MB node

123 MB rapportd

74 MB mds

74 MB Finder

74 MB Dropbox

66 MB Dock

57 MB NotificationCenter

41 MB System


am I all good?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Safari running VERY slow.

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