kernel panic after physical damage

Hello all---

My Powerbook took a rather nasty fall off the coffee table some days ago - the power adapter prong was bent and the power input was dented. I sent off for a new adapter (which needed to be done before the accident - electrical tape can only do so much), which came in today and still fits and operates. However, once I was able to start up my computer, I was confronted with a kernel panic that has persisted throughout the day. I cannot imagine this is due to a software issue, as it worked just fine before the accident and no files out of the ordinary were deleted or moved. New RAM seems to be a common cause for this - I did install 1gb some months ago and experienced no problem whatsoever.

Any ideas? Thanks

Powerbook G4, Mac OS X (10.3.5)

Posted on Jun 1, 2006 4:22 PM

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4 replies

Jun 1, 2006 6:54 PM in response to Katherine Marsh

You should first run a diagnostic check on your Powerbook. Insert the original install DVD and hold down the OPTION key when booting the machine. From there you should run a full hardware diagnostic check. If that checks out without any problems it is best that you isolate the issue as a hardware failure by re-installing the Mac OS.

If the Kernel panic persists even after re-installation, or the installation procedure can not be completed, taking the machine to an AASP is the only thing you can do in this case.

Good luck!

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kernel panic after physical damage

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