Is my 30 iPod Classic Dead ?

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Level 1

1 points

Is my 30 iPod Classic Dead ?

My 30GB iPod Classic is completely dead. It no longer is recognized when connected via USB. It will not take a charge from a wall charger, and it does not respond to the reset (Menu/Select Buttons). I also disconnected/reconnected the battery in the hopes that would reset it. Nothing, just a blank screen. The issue began after being accidently disconnected from a USB connection while charging. The screen has been dark ever since.

Any thoughts on what the problem is? Battery ? Display ? Are there any diagnistics I can do ? Thank you in advance!

iPod classic, Windows 7

Posted on May 24, 2013 9:05 PM

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Answer 1

turingtest2

Level 10

278,179 points

May 25, 2013 7:36 AM in response to zooba72

Try a known good charging cable. Check the dock connector for fluff. If you see any tease out carefully using something non conductive like a sliver of thin card or plastic. Canned air is useful too,

If you can get the screen working and it responds to reset commands then see Corrupt iPod classic.

tt2

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Answer 2

zooba72 Author

Level 1

1 points

May 26, 2013 7:38 PM in response to turingtest2

I've tried several cables and I have another iPod to verify that all of the cables work. Do you happen to know whether there is any diagnostic testing I can do in order to isolate whether it's the display, hard drive, or battery ? I would imagine if it were the display, it would still be recognized when connected to the computer. This leads me to believe the problem is either battery or hard drive. Thank you.

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Answer 3

zooba72 Author

Level 1

1 points

May 26, 2013 7:52 PM in response to zooba72

One more observation ... The select wheel appears to get warm when I try connecting it to a power source (computer, wall). I'm not sure if that helps anyone identify the issue. Thanks

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Answer 4

turingtest2

Level 10

278,179 points

May 28, 2013 3:07 PM in response to zooba72

Could mean the battery is being charged too quickly or is breaking down. That heat may not be good for the other components. If the device appears as a drive when connected to a computer you can try the HD diagnostics as suggested in
Corrupt iPod classic.

tt2

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