Moving country
I have just purchased an Iphone 5 having moved to Singapore from the UK. I have set it up using my UK login and my music synchs fine but no apps will download. Any tips please?
iPhone 5
Apple Event: May 7th at 7 am PT
I have just purchased an Iphone 5 having moved to Singapore from the UK. I have set it up using my UK login and my music synchs fine but no apps will download. Any tips please?
iPhone 5
You probably have your phone set so apple ID is in UK and your apple ID is associated with a UK credit card. When you log in to itunes/app store it detects that your IP address is in Singapore. You need to change the country to Singapore and get Singapore billing details added to your apple ID account
See "Change your iTunes Store country" > http://support.apple.com/kb/HT1311
Also read this http://support.apple.com/kb/ht1918
Make sure you are logged in the the UK store and not the Singapore store.
Many thanks for your advise and I can see where to change my country and then add a Singapore credit card. However, no countries appear when I press the 'change country or region' button........
Once you tap on Change country or region a window appears with store and the country name beside it. Tap on the country name you see there and then you willbe able to choose from list
I tap the coutnry button and no list appears.....
This wheel doesnt appear for me.....and I cant change my payment info to a Sing credit card either
Log out of the apple ID turn the phone completely off (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost). Then when the phoen restarts log in to the apple id and then see if you can change country
Done that and still no wheel with a list of countries.........
do you get pictures like the first and second ones that I have shown? In the second picture I tap on "Australia" to get the wheel in the third picture
I dont get the second and third pictures.....I tap the button on the first picture and nothing happens
So when you tap on "change country or region" in the first picture nothing happens?
Do you have the computer you normally sync to? If so open itunes on your computer,select itunes store on th eleft and then in the window on the right look in the bottom right hand corner you will see a circular flag. Click on that and choose the country you want. Also when you are logged in with your ID click on the ID and in the drop down menu click on 'account" and change your details there. At least you wil lbe able to download what you want using itunes on your computer and you can then sync to you phone if nothing else works. You could contact Apple at http://www.apple.com/au/support/appleid/contact/
Yes.....I get that moving circle thing at the top of the screen for a second or two then nothing.
Moving country