Facebook contacts not syncing

I have recently bought an iPhone 5. I synced my Facebook account from the settings menu to integrate my contact list.it had done so in the first place without any problems.but today while scrolling my contact list i realized that for few of my friends the sync had not taken place although they were in my friend list.thinking of it as a technical glitch i deleted my Facebook account from the settings menu and then signed in again and updated my contact list. But to my horror it failed to do so. The contacts were not synced. In the first place i was able to merge the contacts but now it is not happening.

iPhone 5, iOS 6.1.4

Posted on May 31, 2013 11:26 AM

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35 replies

Jun 18, 2013 4:35 AM in response to Bhavya.anand

this is so stupid..i found a "sort-of" fix to this though.. doing this will only link the contact to their facebook account.. it'll add their profile picture as their contact image HOWEVER, DOB doesnt show.. wonder why... hmm :/


ok so heres what you do

go to contacts

Add new contact

fill in the name (same as facebook)

phone numbers and other fields

and then, on the homepage field fill in their facebook profile link

save


then go to settings

facebook

update all contacts

and then the contact should have a link to his/her respective fb accounts

Aug 7, 2013 9:34 AM in response to sussexlad68

There seems to be a new issue I've noticed over the last few days. From what I can tell, now the only contacts that sync are ones who have verified their mobile numbers with FB. The few contacts I had showing since FB changed their policy (noted above), have now disappeared. I made one come back by having them verify their number.


Has anyone else noticed this?

Aug 8, 2013 1:30 PM in response to Bhavya.anand

I have a friend with his phone number, birthday, website (but not additional email other than @facebook.com) in his contact information on his facebook profile and still he's not showing in my contacts list.


I also added one person manually with the same name as it appears on facebook and added his number, did "Update Contacts" from the facebook app settings menu. Still it wouldn't sync!


There's something wrong here... There seems to be a bug, not only a change in some policy!

Aug 18, 2013 10:19 AM in response to Bhavya.anand

This is BS... If they wanted to help us Facebook would/should have created an option to NOT SYNC conntacts with irrelevant data, not just stop doing it all to gether...


Well I guess this is the world we live in, where others make decision on how we use/view our own personal data...


Thanks for wasting several hours of my time trying to fix this issue on my iPad/Mac Facebook.

Oct 10, 2013 9:27 AM in response to Bhavya.anand

I just did some testing and got it to work. Add the personal email of your friend manually to your contacts, then re-sync in Settings-->Facebook. I imagine this would have to be the email the person uses to log in.


To me, this makes sense. The Facebook app would need some kind of unique identifier to do contact look-ups when syncing. It makes sense that it would be their email address and/or phone number. A lot of users are not comfortable putting their mobile on Facebook (even though they can hide it...), but they all have emails! And if you don't know your friend's email ...why are you friends? 😝

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Facebook contacts not syncing

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