screen is blank
I have a 6th generation ipod that appears to be functional but the screen is blank. Can someone help troubleshoot?
iPod nano
Hello bthov,
Thanks for the question. The following article may provide more information in troubleshooting this issue:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Will not turn on or screen remains dark
- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
- If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
- If the screen remains dark and will not turn on, then your iPod may need service.
Thanks,
Matt M.