install mac os on mac with no os

I just bought a rebrubished MacBookPro. It came without an OS. I purchased a new Snow Loepard OS on CD. I am unable to boot off the CD to isntall the OS. I have tried holding down the 'c' key and the 'option' key. I only get the apple logo, but nothing else.


Guidance please


Thank you

Mac Pro

Posted on May 31, 2013 7:01 PM

Reply
29 replies

Dec 19, 2013 10:56 AM in response to michelec22

Bought 2 MacBooks from the IBM EPP site, set up an appointment at the Genius Bar, took them in and asked to have them reloaded with Snow Leopard. Only took about 30 minutes during the Xmas rush. They loaded both simultaneously. Service was great and the MacBooks are in excellent condition. This is an outstanding deal. I dind't have to purchase Snow Leopard or pay for support. Couldn't have been easier.

Dec 19, 2013 11:52 AM in response to michelec22

I think I just said that I needed to have the OS reloaded. I said that the drives were wiped so I needed fresh copies installed. Basically, that was it. No questions asked. Very simple. I left, ate lunch and came back in 30 minutes. All done. When I got home, I upgraded to Mavericks without any issues.


The Apple Genius bar was great. The best support I've ever encountered.

Dec 30, 2013 10:24 AM in response to donniea100

I just took the laptop I purchased into Apple Store yesterday -

they ran a whole bunch of tests to make sure all the hw was working fine

(the battery was at 93%!) before downloading maverick for me - I had

purchased Snow Leopard (online from the apple store for $20, free shipping!)

as that is the last version that could be bought on a CD.


I may not have needed it; when I went to the applestore, they didn't even ask

about that (though the disk was still in the drive).

I left it at the store, as it would take a couple of hours to download (I was told)

maverick.


Before going to the store, I called Apple Support to see if I could do it from

home. The laptop even had some AppleCare time left on it! But since I purchased

SnowLeopard, that gets me 90 days of AppleCare support. Unfortunately, was

unable to load the OS from home, so he sent me to the apple store (and even made

the appt for me).


The laptop I got had some minor scratches, but I was impressed that the battery

was in nearly new state.

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install mac os on mac with no os

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