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All replies
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Helpful answers
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Jun 2, 2013 6:30 AM in response to 123xyz123xyzby Eric Ross,Try repairing the disk with disk utility,
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Jun 2, 2013 10:10 AM in response to 123xyz123xyzby Linc Davis,The first backup is normally quite slow, and the estimates of time remaining can be wildly inaccurate. If it doesn't seem to be getting anywhere after a couple of hours, do as follows.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View â–¹ Show Log List
from the menu bar.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If all you see are messages that contain the word "Starting," you didn't clear the search box.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting.
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Jun 20, 2013 3:27 PM in response to Linc Davisby brl123,This completey fixed it for me, the console query is mdworker:
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Jun 20, 2013 4:34 PM in response to brl123by Pondini,You really don't need to post that in every old thread you can find.
And there's really no need to watch the whole video. What it reports at the end is a thing that has helped in some cases -- starting up in Safe Mode, then restarting normally.
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Nov 6, 2013 7:52 PM in response to 123xyz123xyzby TooManyBoxes,★HelpfulI get the feeling there's several reasons for this to happen. I've read lots of posts about this, and different solutions worked for different people.
At first, I blamed the USB interface to the disk (and I was reading posts about slow USB). I almost bought a LightningBolt-to-Firewire adapter. I tried changing my USB cable from a USB 1 to a USB 2.0 cable, no change. Tried resetting param ram, and a few other magical incantations I read about. It kept on giving more wild estimates of how long it would take - 2500 days was the biggest one, and no backing up was getting done.
What worked for me was getting rid of my virus software, BitDefender. I have installed that on three different machines and on each, it caused some horrid problem (different in each case) and I had to remove it, and the problem was fixed. Just wish I could get some of my bits defended someday. :-)
Time Machine is now doing the first backup; it's about 1/4 way thru and it's saying about 41 minutes left. That's more like it.
These time estmates go crazy cuz of the way it calculates it - take the time elapsed so far, divide by the bytes copied so far (which might be really tiny), multiply it by how many bytes are left to go (which might be really large). So, if the first 512k took a long time because of some fixed overhead, its initial estimates will think the rest will take a long long time. If it backs up a little, then hangs and never gets any more data copied, the time estimate will climb absurdly. Don't trust those estimates until it's gone through like 5% or 10% of correct operation.
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Nov 23, 2013 11:07 PM in response to TooManyBoxesby airneffect,I was having htis problem, I saw this thread... I turned off Sophos and my USB 3.0 to Drobo 5D is moving along nicely! Thanks TooManyBoxes!
-AIR->
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Dec 3, 2013 5:59 PM in response to 123xyz123xyzby CaffineAddict,I run Symantec AV. I disabled it and Time Machine started to fly. The first 50 mins with AV backed up 780 MB. The 4 minutes (so far) without AV have backed up 9 GB.
Thanks for the tip.
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Dec 10, 2013 3:16 PM in response to 123xyz123xyzby Bruce McLennan,Thanks for this advice. I just disabled my ativirus software and now it seems to be backing up OK.
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Dec 18, 2013 12:59 PM in response to 123xyz123xyzby jamesrtkay,I had the same symptoms; again it was an Anti-Virus product (Webroot this time). I am discussing this with their support team. I will disable the product during the initial backup and hope to be able to re-enable it for future incremental backups.
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Dec 19, 2013 6:37 PM in response to 123xyz123xyzby MacMiguel,I ve been having problems since the lates OS X Maverick update (10.9.1) ..I'm using a LaCie ruged USB 3.0 via Thunderbolt and I didn't have any issues before..it is very very slow, no point in using Time Machine at all..!
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Dec 23, 2013 10:07 PM in response to 123xyz123xyzby mrkamilt,I was having a similar problem with Timemachine simply NOT backing up. My external was partitioned and once I ejected the portion that wasnt Timemachine it was fine!
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Dec 31, 2013 9:47 AM in response to 123xyz123xyzby Cobyflier,I had a similar problem. I was able to increase my throughput to 40-60 mb/s by making the following changes:
1. Disbabled Norton Antivirus
2. Disabled Norton Safe Surfing ** (Right-Click the Norton Icon in the System Bar | Click on Norton Identity | Click on Disable Safe Surfing)
3. Disabled Norton File Guard ** (Right-Click the Norton Icon in the System Bar | Click on Norton Identity | Click on Disable File Guard)
4. Removed the external hard drive from Spotlight (Under System Preferences | Spotlight | Privacy Tab | Drag the external hard drive to "Prevent Spotlight from searching these locations".
I believe all of these helped increase backup throughput speed but a drastic increase occurred when File Guard and Safe Surfing were disabled.
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Jan 7, 2014 10:02 AM in response to 123xyz123xyzby Big Hilly,Crazy though it may seem, I appear to have discovered a fix for this:
1. Shut Down your Mac
2. Reboot it in Safe Mode
3. Once Safe Mode is fully up
4. Shut down
5. Re power-up and hey-presto! Fixed!!
It doesn't work permanently (I had to do it again after about a month but does keep working)
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Jan 17, 2014 6:06 AM in response to 123xyz123xyzby sev-engel,I am also experiencing extremely slow bu with my brand new MBA/10.9.1 + USB or Thunderbolt to ethernet adapter and a time capsule. I configured the time capsule through airport and it looks fine: the green lamp is shining continuously. Still it does not work if both, MBA + time capsule are connected to the LAN.
BUT - if you directly connect the MBA through the thunderbolt2ethernet adapter and a patch cable into the time capsule, everything runs smootly and very fast.
Obviously this calls for manual backups since if you connect the gear directly you can't connect to the LAN at the same time. So this solution does not allow for permanent time machine running in the background unless you also have available a WLAN access.