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iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

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597 replies

Jan 4, 2014 2:47 PM in response to tking399

I have tried it all. Including calling apple. Still will not work. Apple has my phone number held captive and they will not let it loose.


So, here is how I fixed it today. I took my four children to the phone store and bought them all Galaxy Phones and trashed their Iphones. Screw Apple. I will spend every chance I can to let peope know about this. BS!

Jan 4, 2014 5:22 PM in response to 7summits

7summits wrote:


I have tried it all. Including calling apple. Still will not work. Apple has my phone number held captive and they will not let it loose.


So, here is how I fixed it today. I took my four children to the phone store and bought them all Galaxy Phones and trashed their Iphones. Screw Apple. I will spend every chance I can to let peope know about this. BS!

Excellent and congrats! Come back in few month and share your experience with us. Would also be great to find out how their tech support score for you after you get a chance to find out.

Jan 6, 2014 3:47 AM in response to stevenmey5

I have tried everything as well and nothing works - or at least not for ALL of my friends/family with iPhones. I went to the Apple store as well and they were not helpful.


This is EXTREMELY FRUSTRATING to me. Other than my new Android, I own ALL Apple products (Macbook, Apple TV, various iPods, Time Capsule. 2 iPads and an Apple TV). I have always been a faithful Apple customer. That said, I will think very seriously before spending one more dime on an Apple product because of the lack of responsiveness toward addressing this glitch.


Get with the program, Apple.

Jan 13, 2014 1:19 AM in response to Pat518

This IS an issue with the structure of apple's 'messaging'.


All fine and dandy that they simply hijack a user's SMS functionality for their own messaging system.


And when said user leaves apple and takes their carrier's (NOT apple's) mobile contact number with them, apple are still merrily firing out 'messages' (read - 'IMESSAGES') here and there without bothering to deactivate the functionality.


there is no way to de-register a handset via itunes - i have tried - and simply shutting off imessage does not work.


Pointless.

Jan 13, 2014 4:04 AM in response to ex apple user

I completely agree. I have tried everything, and nothing has worked. I can get text messages from some iphone users, but not all, and NO group messages.


I own so many Apple products and have always been a huge proponent of them. I only switched to an Android because Apple would not produce a larger screen phone. I considered going back to my iphone merely to get functionality back with texting, but I refuse to reward Apple in their attempt to hold me hostage.


In all seriousness, I think a Class Action lawsuit should be filed to force Apple to fix this.

Jan 13, 2014 4:18 AM in response to tking399

i've sorted this out now.


Please read my explanation here:


https://discussions.apple.com/thread/5412554?answerId=24488400022#24488400022


You will need to contact apple support according to my solution.


Whatever it was they did, and i can guarantee that they did SOMETHING to release my (t-mobile's) number from their ecosystem, even though they did not specify step two (whatever they did after instructing me to deactivate imessage on their handset - which i explained i had already done), it has now returned my SMS delivery and receipt status to normal, and i can send and receive to everyone and anyone in my Contact List.

Jan 19, 2014 12:28 PM in response to whitelillie1

I have replied on another thread about this same issue. I have talked to 4 different Apple agents since getting my Samsung Note 3.. and not being able to receive text msgs from others, including my husband with an iPhone. I tried all of the things mentioned. The last Apple guy finally admitted that the issue was iMessaging and they are working on it, but there is no eta. No matter what I do, or what my friends/family with iPhones do, I cannot consistently get text. My only option is to go back to an iPhone. Unfortunately I have burned through the 14 day eval period and AT&T will not replace my phone. I am paying for unlimited text but not receiving any! I have spent hours with both AT&T and Apple and gotten no where. Customers who switch are totally screwed here.

iPhone to Android iMessage bug fix

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