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Question: iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

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Jan 9, 2016 10:46 PM in response to ar23895 In response to ar23895

What I find crazy is this: as an Apple iPhone user, if my iMessages are no longer being received by my contacts because they've switched from an iPhone to *anything else* I KINDA WANT TO KNOW ABOUT IT. A simple "message not sent" would be a really nice way to let me know that something is wrong. But nope...to the iPhone user sending the iMessage it just looks like everything is working just fine. When it's not.


This is what we call bad UX.


I love my iPhone, but this is just dumb.

Jan 9, 2016 10:46 PM

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Jan 22, 2016 5:52 AM in response to Pat518 In response to Pat518

I am so frustrated. I just bought an Android phone because I wanted to try a new kind of phone. I like Android so far, but I am not getting group messages from my family who all use iphones. This is a real issue because we communicate as a family this way and if I can't get those messages it is a huge issue. I have tried the different fixes listed here, but none of those work. I really want to keep my new phone, but I can't if I am unable to get those messages. I am stunned they can do this and get away with it for years. If anybody has any advice, please post.

Jan 22, 2016 5:52 AM

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Jan 22, 2016 6:53 AM in response to ncreader In response to ncreader

ncreader wrote:


I am so frustrated. I just bought an Android phone because I wanted to try a new kind of phone. I like Android so far, but I am not getting group messages from my family who all use iphones. This is a real issue because we communicate as a family this way and if I can't get those messages it is a huge issue. I have tried the different fixes listed here, but none of those work. I really want to keep my new phone, but I can't if I am unable to get those messages. I am stunned they can do this and get away with it for years. If anybody has any advice, please post.

I completely agree, it is stunning that Apple is using that proprietary message system without involvement of cellular carriers that is not only immediate, but also is not available to you anymore since you bought an android. Fix is very simple thou and if you are real family easy to take care off. Everybody in the family have to delete the threads and start new one with you not attached to imessage server. Everybody in the family also wants to make sure they have send as sms turned on in settings - messages. Just for a good measure everybody wants to make sure that they are using your phone number and not apple id to send you messages, or they can come to ipad/ipod/mac that you may still use.

Jan 22, 2016 6:53 AM

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Feb 1, 2016 9:57 PM in response to tsnixon In response to tsnixon

I've been trying to figure this out for some years (yep, it's been over 2 years since I've moved on from an iphone).


I think the reason is the iPhone messaging app - if an iMessage conversation exists that includes a previous iPhone user, it will persist in thinking it can use iMessage to continue the conversation in this fashion.


The only fix is to get iPhone friends to delete the group iMessage conversation and start it again.

The whole this is so very, very frustrating.

Feb 1, 2016 9:57 PM

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Feb 2, 2016 9:30 AM in response to FelipeV In response to FelipeV

Hello FelipeV,

I am not sure if removing my AppleID is the solution to my issue. I don't want to be completely removed from IMessaging, I want to turn it off when overseas when I have no internet capabilities and don't want to use data since it is too expensive. I love my iPhone and don't want to switch to an android either. But I do have an issue and not sure how to fix it...


So, my ATT international plan has text messaging (SMS), I used that, however, my iPhone colleagues did not receive my text messages. I don't understand this as the android users all received my text messages, just like they do in the US when my IMessaging is on. Based on what I am reading, in the future, do I have to tell all my iPhone user colleagues to turn off IMessaging when I leave the country? This seems very convoluted and not what the text messaging is about. Also, how do retrieve the past messages? Or are they gone forever, not received by anyone?


Thanks for your help.

Feb 2, 2016 9:30 AM

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Feb 26, 2016 6:40 AM in response to Pat518 In response to Pat518

I too had an issue with text communication between iPhone to Android. My husband switched from an iPhone to an Android phone recently. He was receiving texts from other people, however he was not receiving my texts. I quickly reviewed some threads and here is what I tried. Behold...It worked!!!


Firstly, I went to settings > Messages and checked that "Send as SMS" was turned on, which it was. Next, I turned " Send as SMS" off as well as, I turned off iMessage (may not have needed to do this) and sent my husband a text message...he did not respond. At this point I powered my phone down (like a reboot). Lastly, I turned my phone back on and went back to Settings > Messages and turned both iMessage and SMS Texting on again. Finally, I texted my husband again, and almost immediately he responded.


I am far from Apple-savy, but likely, turning off the SMS feature, powering down the phone is what did the trick. Hope this helps anyone having the same problem. Best of luck everyone!

Feb 26, 2016 6:40 AM

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Sep 1, 2017 9:25 AM in response to KC7GNM In response to KC7GNM

It is an ABSOLUTE SHAME to see google rank this forum threads in the top results due to domain authority when most of the advice is given by unintelligent poorly informed lurch apple fanboys resort to criticizing posters who are simply looking for help on an issue. ,


Instead of using logic and analysis to resolve a problem this forum posters on this forum frequently resort to insult and condemnation with a holier than though undertone. The most disturbing part is that the posters themselves are not even deeply knowledgeable on the issue. I cannot believe apple community managers allow the proliferation of this nonsense. it's been going on for a decade.


It's a poor reflection on Apple to have their forum results show up in google and have crap advice.

This thread is a perfect example. the poster had an issue, a few replies misinterpreted the issue and replied with crap advice, I clicked away went to the next result http://www.switchiphone.com/ and found a perfectly logical fix to solve my problem in 30 seconds.


P.S. I thank

User uploaded fileMaxsimonidis

On page 40 of the thread he delivered the perfect fix.

Apple has made a fix for this https://selfsolve.apple.com/deregister-imessage



Proving my point. The condescending trolls who doinate the forum drownd out the intelligent problem solvers. Maxsimonidis has (4) points and the actual fix.

FelipeV (8354) points has nothing but spewed crap to offer

KC7GNM (2903) points can only tell people to go read the thread.

WHY are Felipe and KC7GNM at the top of the thread?

Apple needs to fix their forum to reward solutions.

Sep 1, 2017 9:25 AM

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Sep 3, 2017 6:23 PM in response to Newton2x In response to Newton2x

I clicked away went to the next result http://www.switchiphone.com/ and found a perfectly logical fix to solve my problem in 30 seconds.


Actually... the link you tout as both successful and findable within 30 seconds contains several errors and no real solution. And IMO, any resource that points to a Reddit thread for context can't end well.


User uploaded file

The link for support profile.apple.com leads nowhere, as Apple stopped that service a while ago.


User uploaded file

The suggested target for an SMS to unsubscribe does nothing to deregister an iPhone.



You do rightly point out the only correct resource is the one Maxsimonidis provided.


Apple has made a fix for this https://selfsolve.apple.com/deregister-imessage


Nice rant though.

Sep 3, 2017 6:23 PM

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Question: iPhone to Android iMessage bug fix