iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

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597 replies

Mar 6, 2014 6:47 PM in response to Jkholt

u could always just call apple (1-800-apl-care) and have them revoke ur # out of the imessage/facetime system. after thats done people should be able to send u messages without them turning into imessages automatically.


if that doesnt work for whatever reason have that means that those iphones did not receive the "this # was unregistered from imessage" message and they will need to delete u as a contact and delete ur entire conversation. then re-add u as a contact and start a new conversation with u.


follow those steps and ur issue WILL be resolved. jeez, i dont understand why everyone is trying to make this so complicated and clutter these forums up with complaint after complaint. everytime i see a complaint in this forum from now on i will repost those fix it steps from now on.

Mar 6, 2014 8:46 PM in response to zelous

I have done all these steps and nothing works. I am texting from my daughter's iPhone to my nexus 5 and after I deleted my contact from her phone and reentered it my number cones up blue and the message is sent as an imessage. It hangs for 15 mins and finally sends as a text. And yes her iPhone has send as SMS on. I have apple everything and this is my first time I have ever hated them. They are holding my phone number hostage.

Mar 7, 2014 5:36 AM in response to dumaz79

For the record, I've done all of these things too. For all of you for whom it worked, that's great. I spent a month and a half with a Senior Genius (who spent a month and a half with the Apple engineers) trying to release my phone. And, yes, they also deleted my phone number from their server.


That solution worked for some, but certainly not all, of my friends with iPhones. The engineers said that they are very aware of the problem, but don't know how to fix it yet. To be fair, the Senior Genius I worked with was awesome and really worked hard to try to resolve the problem.


However, the fact is, Apple still hijacked my phone and made it so impossible to port my phone number to another phone (hello, isn't this an Antitrust violation???????), that I finally sold my Android and got another iPhone!


So, now I'm back in the Apple fold, right? No problem? Well, now I don't get iMessages from folks!! Seriously? I assume this has to do with them removing my number from their servers, but it is beyond frustrating that I feel that I can't win in this phone situation.


Even though I already own 5 Apple products, so obviously I have liked their products, but this experience has left a very bad taste in my mouth regarding Apple. I'm about to replace my laptop, and I hate to say it, but it's probably not going to be another Apple product.

Mar 7, 2014 7:19 AM in response to tking399

tking399 wrote:

The engineers said that they are very aware of the problem, but don't know how to fix it yet.

Once again when your friends get message that they may have to pay for messages to you and they may have to pay for those, apple engineers can not make them to choose "send". Another way to do that would be to wipe your friends phones(to delete cached in memory that you use to have an iphone), but as I mentioned before - Apple would be crazy to wipe 50 iphones of current customers for one of former.

Mar 7, 2014 7:20 AM in response to dumaz79

dumaz79 wrote:


I have done all these steps and nothing works. I am texting from my daughter's iPhone to my nexus 5 and after I deleted my contact from her phone and reentered it my number cones up blue and the message is sent as an imessage. It hangs for 15 mins and finally sends as a text. And yes her iPhone has send as SMS on. I have apple everything and this is my first time I have ever hated them. They are holding my phone number hostage.

Try to reset network settings on your kid's phone - couple people in that thread reported it worked.

Settings - general - reset - reset network settings and she will have to reconnect to wifi.

Mar 7, 2014 4:18 PM in response to dumaz79

That's what I ended up having to do. I tried everything (and annoyed all of my friends and family with constant requests for them to try everything on their devices to make it work. No luck whatsoever.


I feel like I've been completely extorted by having to come back. Not a good experience, and one which I've shared with everyone who will listen. I wish I could recommend an iPhone, but wouldn't recommend it to anyone at this point, solely because of this iMessage problem.

Mar 9, 2014 7:41 AM in response to Pat518

somehow this seemed to be work for me(or specifically worked for the iphone users) its definitely a glitch on the Apple side. "gasp"!!!


No clue which step did it but I tried everything. Turning ON "send as SMS" was the final step and once this works, your then able to turn this OFF and it will continue to work.


Jump throgh the following hoops and it might work.


-I turned imessages off on my old iphone before switching to Android Note3

-De-registered my number(itunes managed devices and confirmed with 1800myiphone)

-Changed AppleID password

-Create a new message instead of using a old message. This was a suggestion from apple support and they didnt know if you had to delete previous messages or simply creating a new one(which still shows old messages) was enough.


At this point only some people could message me, mostly people with iOS6. but still randomly doesnt work.



For folks with iOS7 the following seemed to do the trick.

-Turn OFF imessaging > then create new message and send > once it sent turn imessaging back ON. This didnt work but it may have done something mysteriously.


-Turn ON "send as SMS" . This definitely worked at this point. but we did all the previous steps so who knows.


once it works you can turn "send as SMS" OFF and it continues to work.



now please, how is this not a Apple problem? notice I didnt do anything in Android.

Mar 12, 2014 8:41 AM in response to 7summits

I gotta say I was die hard Apple since the day the first iphone came out - getting a new one on the day THEY came out - but after attempting to switch and running into this massive headache of missed texts and several annoyed friends.....I will NOT be buying any more iphones!!!!!


I will say I finally figured out a fix for the most part but it isnt perfect - and most importantly it doesnt handle the issue of those people that are now texting from their laptops or ipads on wifi 😟 I'm hoping the guy that made the android imessage app somehow brings it back (it was deleted from the store and is now not supported any more (apple lawsuit pressure??)


anyway: things I did that all helped a little:

turn off imesssage AND facetime in the old iphone before switching. if you already gave that phone away, then you have to log in to your account or call apple and make sure these are both fully deactivated - incl the phone # associated with it. deactivating facetime helped complete that process.


the biggest pain is asking ALL your friends and family on iphones to go into their phone settings, under Messages and select "send as sms" when imessage not available. they hsould probably have that turned on anyway.. but still annoying!!! why even have that option. just send it as sms if imessage not avail!!!


ugh..... bad apple.....

Mar 12, 2014 8:46 AM in response to zelous

But you have to admit it is a royal pain in the ***. I didnt even KNOW I wasnt getting many texts the first few days. it honestly shouldnt be so hard. and the truth is after annoying a group of friends on a group text who finally asked me to fix it & let them know when iits done... I finally got it sorted out for MOST of my friends/fam but not all. and the biggest thing is there is no way to text or email every single person that might text you and have them go thru all those steps. its very annoying. plus I know I will miss people & then they wont be able to text me until they finaly realzie I'm not just being rude & maybe missing their texts and they call me to say "why arent you replying?"



its a major issue apple needs to address and make MUCH easier to switch

my 2 cents

Mar 12, 2014 12:20 PM in response to Battin

Battin wrote:


Just an update to my earlier post. After 24 hours it seems to be working again. Maybe the reason why the Apple support employee couldn't find my number in the database was because i somehow managed to remove it myself. I guess there is some kind of caching going on so it may take up to 24 hours to take effect.


YES! i have mentioned it several times now. it can take up to 24 hours for any imessage changes to take affect.

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iPhone to Android iMessage bug fix

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