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Pat518 Author

Level 1

8 points

iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

597 replies

Lydeckr

Level 1

0 points

Jan 10, 2015 7:02 PM in response to Lydeckr

My husband, on the Apple support call that did not waste our time, that recommended him delete the email address associated with his iMessage (not my anything), also submitted a bug report after dealing with his case number.

Jan 15, 2015 8:21 PM in response to FelipeV

This IS a bug, the phones won't sent SMS they keep trying to use iMessage when your phone can't receive it.

fromsouth

Level 5

4,945 points

Jan 16, 2015 3:56 AM in response to foxstrunk

foxstrunk wrote:

This IS a bug, the phones won't sent SMS they keep trying to use iMessage when your phone can't receive it.

You are correct, there use to be that bug until ios 7.1.2

D287

Level 1

0 points

Jan 19, 2015 12:49 PM in response to Lydeckr

Yes. Same problem here. This is absolutely maddening. If I hear one more person suggest that I deactivate iMessage or futz with MMS settings, I'm going to scream. I have followed iMessage deactivation to the letter.

But,

1) I'm not receiving any group messages.

2) Senders have no idea that I never received the message.

The problem is something in iOS, or with the iMessage backend... iPhones are not continually "validating" iMessage status for each recipient in group conversations. It seems that if a group chat started as iMessage, there is no way to get iOS to fall back to MMS for that group conversation.

This is unlike individual 1:1 conversations, where iMessage actively (somewhat actively?) updates/validates the iMessage subscription status for a given recipient.

I've emailed higher-ups at Apple. Apple Support has been useless.

fromsouth

Level 5

4,945 points

Jan 19, 2015 4:52 PM in response to D287

According to poster above she knows how to fix it. Good luck. I suspect she is one of the apple developers who designed color coding of messaging application for apple.

Lydeckr

Level 1

0 points

Jan 20, 2015 1:40 PM in response to D287

I agree that it should not be programmed this way, and it was a hassle to find a workaround that solved the issue for me. For me, this was only an issue for group conversations, and individual messages worked fine. After several support calls to Apple, one workaround that worked for me might work for you:

1) Have iPhones turn off sending/receiving from their email address (leaving only phone numbers to send/receive from).
2) Have both iPhones delete the existing group conversation. They can then start a new group conversation.

The bad news is that this does still require you to know that there are sent messages that you are missing.

Mar 6, 2015 4:27 AM in response to KC7GNM

I have de-registered my number from iMessaging, but I still can't get texts from some iphone users. Will this eventually solve itself, or am I still required to tell all of my friends that they need to turn off iMessaging to help me solve this problem?

Alan V

Level 1

4 points

Mar 11, 2015 2:47 PM in response to sperman524

It will eventually solve itself, but the question is in how long. Apple doesn't seem to be doing much about it right now, so you'd best let your iPhone friends know they should turn off iMessage if they want to text you.

Chris CA

Level 10

82,476 points

Mar 11, 2015 4:59 PM in response to sperman524

sperman524 wrote:

I have de-registered my number from iMessaging, but I still can't get texts from some iphone users. Will this eventually solve itself, or am I still required to tell all of my friends that they need to turn off iMessaging to help me solve this problem?

Just tell them to start a new conversation in Messages app. The old conversation is still sending via iMessage.

They don’t need to turn off iMessage.

Alan V

Level 1

4 points

Mar 11, 2015 6:06 PM in response to Chris CA

Deleting a conversation and restarting it works until it fails again (which is what happened to me). We shouldn't have to delete convos or do funky work arounds - Apple should fix this.

May 1, 2015 12:37 PM in response to Pat518

switched from iPhone to android, and having this problem.

I have tried everything suggested here, and so far nothing has fixed my issue.

I am changing my # and never buying another Apple product as long as I live.

also something that is happening which is very interesting. my old iPhone has a lot of data and i still haven't transferred my contacts, etc.. to my new phone. so i keep it on. i turned off all my calendar, and all the reminders. and STILL despite everything being turned off, including wi-fi, and no cell data, it reminds me of my appointments that are coming up 10 minutes before they occur. Apple really needs to get their head out of their *** and get over themselves. their phones are not superior. and if a person choses to switch phones, it should be the user's choice, not Apple's whether or not the # should be released.

I have been told stories in the past about Apple's crap like this, but never thought it would happen to me. well, now i know.