EtreCheck version: 3.1.3 (337)
Report generated 2016-11-28 11:57:34
Download EtreCheck from https://etrecheck.com
Runtime 3:02
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Hardware Information: ⓘ
MacBook Pro (15-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: Unknown Battery: Health = Normal - Cycle count = 407
Video Information: ⓘ
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ⓘ
macOS Sierra 10.12.1 (16B2657) - Time since boot: about 3 hours
Disk Information: ⓘ
APPLE HDD ST500LM012 disk0 : (500.11 GB) (Rotational)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk1) / [Startup]: 498.88 GB (418.42 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8 ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Configuration files: ⓘ
/etc/hosts - Count: 1
Gatekeeper: ⓘ
Mac App Store and identified developers
Unknown Files: ⓘ
/Library/LaunchDaemons/com.buffered.plist
/Applications/Buffered.app/Contents/MacOS/cacher
One unknown file found. [Check files]
Kernel Extensions: ⓘ
/Applications/zoom.us.app
[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8 - 2016-10-12) [Support]
/Library/Extensions
[loaded] net.sf.tuntaposx.tap (20141104 - 2016-11-22) [Support]
[loaded] net.sf.tuntaposx.tun (20141104 - 2016-11-22) [Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 173 Apple tasks
[running] 99 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 42 Apple tasks
[loaded] 169 Apple tasks
[running] 101 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-10-14) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-10-13) [Support]
[loaded] com.adobe.AdobeCreativeCloud.plist (2016-11-28) [Support]
[loaded] com.google.keystone.agent.plist (2016-08-24) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2016-10-13) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-10-13) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-11-28) [Support]
[running] com.adobe.agsservice.plist (2016-10-05) [Support]
[loaded] com.adobe.fpsaud.plist (2016-10-25) [Support]
[loaded] com.apple.installer.osmessagetracing.plist (2016-10-21)
[running] com.buffered.plist (2016-11-28) [Support]
[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]
[running] com.microsoft.autoupdate.helper.plist (2016-11-15) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2015-09-11) [Support]
[loaded] net.sf.tuntaposx.tap.plist (2016-10-21)
[loaded] net.sf.tuntaposx.tun.plist (2016-10-21)
User Launch Agents: ⓘ
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-10-05) [Support]
Internet Plug-ins: ⓘ
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-11-28) [Support]
FlashPlayer-10.6: 23.0.0.207 - SDK 10.9 (2016-11-23) [Support]
QuickTime Plugin: 7.7.3 (2016-10-21)
AdobePDFViewerNPAPI: 15.020.20042 - SDK 10.11 (2016-11-09) [Support]
AdobePDFViewer: 15.020.20042 - SDK 10.11 (2016-11-09) [Support]
Flash Player: 23.0.0.207 - SDK 10.9 (2016-11-23) [Support]
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
WebEx64: 1.0 - SDK 10.6 (2016-05-30) [Support]
ZoomUsPlugIn: 3.5.64836.0908 - SDK 10.11 (2016-10-12) [Support]
Safari Extensions: ⓘ
Dashlane - Dashlane Inc. - http://www.dashlane.com (2016-09-27)
3rd Party Preference Panes: ⓘ
Flash Player (2016-10-25) [Support]
PrintOptionPane (2014-06-10) [Support]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
18% Microsoft Outlook
5% fontd
4% trustd(3)
3% WindowServer
2% kernel_task
Top Processes by Memory: ⓘ
1.39 GB softwareupdated
1.28 GB kernel_task
737 MB mdworker(27)
377 MB Google Chrome Helper(2)
344 MB Microsoft Outlook
Virtual Memory Information: ⓘ
9.22 GB Available RAM
3.54 GB Free RAM
6.78 GB Used RAM
5.68 GB Cached files
0 B Swap Used
Diagnostics Information: ⓘ
Nov 28, 2016, 10:49:30 AM ~/Library/Logs/DiagnosticReports/DashlanePluginMASService_2016-11-28-104930_[re dacted].crash
/Applications/Dashlane.app/Contents/Library/LoginItems/P72E3GC48.com.dashlane.D ashlaneAgent.app/Contents/XPCServices/DashlanePluginMASService.xpc/Contents/MacO S/DashlanePluginMASService
Nov 28, 2016, 10:39:01 AM /Library/Logs/DiagnosticReports/AdobeAcrobat_2016-11-28-103901_[redacted].hang
/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Nov 28, 2016, 09:15:09 AM ~/Library/Logs/DiagnosticReports/Microsoft Activity Monitor_2016-11-28-091509_[redacted].crash
/Applications/Microsoft Outlook.app/Contents/SharedSupport/Microsoft Activity Monitor.app/Contents/MacOS/Microsoft Activity Monitor
Nov 28, 2016, 07:59:52 AM Self test - passed
Nov 26, 2016, 08:24:44 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202444_[redacted].crash
/usr/libexec/kcproxy
Nov 26, 2016, 08:24:34 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202434_[redacted].crash
Nov 26, 2016, 08:24:24 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202424_[redacted].crash
Nov 26, 2016, 08:24:14 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202414_[redacted].crash
Nov 26, 2016, 08:24:04 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202404_[redacted].crash
Nov 26, 2016, 08:23:41 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202341_[redacted].crash
Nov 26, 2016, 08:23:31 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202331_[redacted].crash
Nov 26, 2016, 08:23:21 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202321_[redacted].crash
Nov 26, 2016, 08:23:11 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202311_[redacted].crash
Nov 26, 2016, 08:21:29 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202129_[redacted].crash
Nov 26, 2016, 08:21:19 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202119_[redacted].crash
Nov 26, 2016, 08:21:09 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202109_[redacted].crash
Nov 26, 2016, 08:20:59 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202059_[redacted].crash
Nov 26, 2016, 08:20:48 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202048_[redacted].crash
Nov 26, 2016, 08:20:37 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202037_[redacted].crash
Nov 26, 2016, 08:20:27 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202027_[redacted].crash
Nov 26, 2016, 08:20:17 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202017_[redacted].crash
Nov 26, 2016, 08:20:08 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-202008_[redacted].crash
Nov 26, 2016, 08:19:16 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-201916_[redacted].crash
Nov 26, 2016, 08:19:06 PM /Library/Logs/DiagnosticReports/kcproxy_2016-11-26-201906_[redacted].crash
Nov 26, 2016, 08:14:05 PM /Library/Logs/DiagnosticReports/softwareupdate_download_service_2016-11-26-2014 05_[redacted].crash
/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_download_service
Nov 25, 2016, 04:17:13 PM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-11-25-161713_[redacted].cpu_resource.diag [Details]
/Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Nov 25, 2016, 04:10:52 PM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-11-25-161052_[redacted].hang
Nov 25, 2016, 04:10:52 PM /Library/Logs/DiagnosticReports/Microsoft Outlook_2016-11-25-161052_[redacted].hang
/Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Nov 25, 2016, 02:38:09 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-11-25-143809_[ redacted].cpu_resource.diag [Details]
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent