WHERE IS THIS "REMOTE" BUTTON IN ITUNES????? I CANT FIND IT ANYWHERE AND CANT FIND WHERE TO PUT IN THE CODE!!!!

Didn't know I was in the windiws forum- I got here from my Mac's help menu. We are looking at different sources;

the article I was quoting is in the MAc iTunes help menu, and reads exactly as I quoted it. I suspect that the reason my Samsung doesn't work here is that the app is router specific, rather than tied to my laptop. I.e., to work

here I need to purchase the app again, this time for our second home's router. I know, a real 1st world problem!

Thanks for your efforts.

The article you refernce is written for the Remote app available via iTunes for use on iOS devices.

It has nothing to do with a router or non-iOS device.

Try reading the documentation for the device that is being used and any apps being used.

This has nothing to do with Apple beyond turning on Home Sharing in iTunes.

Greetings tc414, I experienced the exact same problem as you and was able to find a solution. You are not crazy, the docs are there like you said directly from "apple help" when looking for "remote". Clearly visible to anyone who actually cared to take the 20 seconds required to look. And yes you can connect with an android device fairly easily, most of the time.

In my case I had 5 devices paired with itunes which is the limit so the itunes button did not display at all. to clear this I went to "preferences" "devices" and there should be an option to "forget all remotes". It would of course be nice if you could manage these individually but hey it's itunes and thats how it is. Anyway click that and restart itunes. When I did this my remote button magically showed up again and I had no problem pairing my GS3 running the paid version of "remote for itunes" for android. By the way I also pair my ipod and as far as instructions go they are the same for either device. Remote for itunes an android is quicker though.

Good luck and I hope this works for you!

Cheers!

For those people who have found Sirjoozys response to be the only helpful one in this thread, I would like to add that he is right there is in fact a remote button it shows up next to the iTunes store button when your preferred remote app and iTunes see each other. For many the reason it doesn't show up in most likely due to your firewall blocking the connection. I hope this will point others that come to view this article in the future in the right direction. I am using an app called Remote for iTunes Pro free with my Galaxy Note 2 on a Window running iTunes 11.0.5.5.

I had similar difficulties. While most people replying to this assumed that the poster was blind or not following instructions; the fact is that Apple software, and iTunes in particular are NOT intuitive as widely pronounced. Perhaps it once was. One poster on another similar thread recommended shutting down iTunes, and the stopping and restarting Bonjour services on my PC. I did, and was then finally able to find my way to the place where I could enter the 4 digit code. It appeared when my iPhone appeared in the left column list. At that point I clicked on my iPhone device, and found the place in there.

I had this problem. Here's what I did:

1. Check network allows sharing (which it did)

2. Make sure latest iTunes update is installed (currently 11.1.3)

3. Turned router off. Waited 20seconds and rebooted router

4. Opened iTunes

5. Edit-->preference-->sharing and tick "share my entire library"

6. Turned on homesharing

7. Opened Remote app on my iPhone

8. Remote appeared as an app in the same box as my iPhone on iTunes screen (see below)

I can't help you further than that I'm afraid

Click on preferences > devices > forget devices

then restart itunes. then repeat the instructions on the app. the button should appear near the top right hand corner next to itunes store. that should work.

if it doesn't, and you have the same problem i had, an error message will appear before it opens itunes that says something along the lines of "the Bonjour application is disbaled" and then it gives you instructions on how to fix it.

Mhazeltine wrote:

I had this problem. Here's what I did:

1. Check network allows sharing (which it did)

2. Make sure latest iTunes update is installed (currently 11.1.3)

3. Turned router off. Waited 20seconds and rebooted router

4. Opened iTunes

5. Edit-->preference-->sharing and tick "share my entire library"

6. Turned on homesharing

7. Opened Remote app on my iPhone

8. Remote appeared as an app in the same box as my iPhone on iTunes screen (see below)

I can't help you further than that I'm afraid

Hi,

Thanks mine is solved now.

I cannot find anything in sharing menu (Edit-->preference-->sharing) at the first.

After I enable and start "bonjour" I can find the "share my entire library". I enable it through start->run-> services.msc and then I start it.

I've been sitting here for 1.5 hours getting really annoyed. My solution included resetting (not factory reset) my Apple TV and reinstalling the iPhone Remote app, signing in and out of Home Sharing in iTunes on my Mac etc, etc.

Eventually, I did a hard reset on my phone and afterward I loaded the Remote app and suddenly my devices are all there (in my case Apple TV and my iTunes library.)

It's so simple it seems that it's not going to work, but ultimately I turned everything off and on again and it worked.

I really hope this helps anyone else out there.

Hopefully this might work for someone as this is what i did.

The remote won't display in iTunes until you launch the app from your smart phone and select add itunes library, it will then appear as below.

If it doesn't appear, for me i disabled the firewall which was Norton. After disabling the firewall, restart iTunes, restart the app on the smart phone and it all worked. I then enabled the firewall and it kept working.

i cant find the remote button either. but, instead of using the "device" option when setting up the remote, you use the "home sharing" option and it works.

Try a few things here (Windows only):

1. Check if the "Bonjour" service is running. If not, please start it by going to Control Panel>Administrative Tools>Services.

2. Restart iTunes. Go to Edit>Pref.>Devices. If you see a message about Bonjour service not working/started. try step 1. If you see a message stating that there are no Remotes paired, it means you are now ready to connect using the Remote app for iTunes.

4. Relaunch the Remote app on your i-device and get the 4-digit code. Now, you should see the Remote device name in the list of devices in the top left of iTunes, among the icons.

If you are trying to pair device on iTunes, here's what I figured out:

There is no standalone 'Remote Button'. However, when you click to pair device on the iPhone app, go in iTunes under your devices button (where your iphone/ipod/ipad will usually show up). The remote will be an option.

APPLE IS TERRIBLE AT GIVING INSTRUCTIONS!!!

The remote button will appear at the top of the screen next to the music tab AFTER you click the "pair device" button on the remote app. This confused me forever as well.

There IS a Remote Button in iTunes for the Remote App for the iPhone.

As of 10/14/2016 here it is, circled in red:

In the Remote App for the iPhone: Settings > Click "Add an iTunes Library"

Now, wait for iTunes to recognize the request and for the button to appear where shown. You may have to close and reopen iTunes, but if you are on the "Add an iTunes Library" screen in the App, it will show up... eventually. ( bearing of course that you have the latest updates on both). Press the Remote Button in iTunes and enter the 4 digit code shown in the app. If it doesn't accept the code (that happened once), just go back to the Settings screen and try again.

I've have tested this and successfully connected three times in the process of writing this.

Adding the Remote to iTunes via this method was the ONLY way I was able to maintain a reliable connection between the app and iTunes. Connecting only via Home Sharing led to repeated disconnections and having to turn Home Sharing on and off every time my phone went to sleep.

I hope this has been helpful because finding the solution to this should never have been this complicated, full of misinfomation and unrelated support pages.